Home Information for Residents Children and Families City Multi Agency Safeguarding (Children) Hub (City MASH)


There are many services available to support children and families. Our 'one stop shop' means you can access all of them using just one telephone number, email address or fax number.

Our call handlers will answer your call and ensure that you are connected to the service you need.

By making it simple to access our services Nottingham City Council can help provide the right support, at the right time, to meet the needs of Nottingham families.

City MASH is operational Monday to Friday from 8:30 am to 4:50 pm.

Outside of these hours, the telephone number should be used for emergency safeguarding enquiries only.

Making a referral or a request for services

To make either a safeguarding referral or a request for services to Nottingham City MASH please complete the Multi-Agency Request for Services Form (MARF). Please find a copy of the template below.  Once completed send by secure email to CityMASH@nottinghamcity.gov.uk