Help and support for unpaid carers
If you provide regular, unpaid care to someone who cannot manage without your support due to age, illness, disability, mental health issues, or addiction, you are considered a carer. This includes caring for an adult or a disabled child.
For more information on what the services can do for you, and how to access them see tabs below:
This below document provides comprehensive information and resources for carers in Nottingham and Nottinghamshire. It covers various aspects of caring, including identifying as a carer, accessing support services, emergency planning, financial advice, and managing the cost of care.
It also includes specific sections for young carers, working carers, and those caring for individuals with complex needs. The document aims to support carers in their roles and improve their wellbeing and that of the people they care for.
Carers Information Booklet 2025
If you require this booklet in another format, please contact 0300 500 80 80
The Carers Hub Service (CHS) is a free and confidential service for unpaid adult carers in Nottingham City or Nottinghamshire. It helps carers connect with others through support groups, reducing isolation and loneliness, and provides access to necessary help and support. Carers can also give feedback on the types of support they want to ensure the service meets their needs.
With CHS you can…
- Meet other carers in-and-around Nottingham and Nottinghamshire
- Take a break from your caring role
- Receive advice and information
- Sign posting to other specialist services
- Be assigned a dedicated support worker
- Access to one number and online chat if required
- Access to WhatsApp/ text messaging
- Support with carers assessments
- Support with accessing respite
- Take part in reshaping the service in line with the local and national carers strategy
The service is funded by Nottinghamshire County Council and Nottingham City Council in partnership with NHS Nottingham and Nottinghamshire.
Contact Carers Hub Services - (Carers aged 18+)
Office Hours: Mon to Fri 9am until 5pm
- Call Carers Hub Services: 0808 802 1777
- WhatsApp or Text: 07814678460
- Address: Carers Federation, Christopher Cargill House 21-23 Pelham Road Nottingham NG51AP
- Email Referrals: carershubreferrals@carersfederation.co.uk
- General Email: carershubinfo@carersfederation.co.uk
- Group bookings/info: carershubgroups@carersfederation.co.uk
- Website: Carers Hub Service Website
- Social Media: Carers Hub Service Social Media
Young Carers Notts is a free and confidential service that supports unpaid young carers aged 5-17 who live in Nottinghamshire and the City of Nottingham to take a break and get practical advice and information about caring.
The service offers young carers a one-stop-shop for young carers to join group sessions, access short breaks, socialise with other young carers, take part in fun activities, and access advice support to help them in their care role.
Young Carers Notts offer:
- Carers assessments
- Access to young carers ID cards
- Contingency planning and support
- Group based peer support
- Activities and social events
- Outreach and drop-in sessions
Young Carers Notts is run in partnership with Nottinghamshire Carers Association. The service is funded by Nottinghamshire County Council and Nottingham City Council in partnership with NHS Nottingham and Nottinghamshire.
Contact Young Carers Notts (Carers aged 5-17)
Office Hours: Mon – Fri 9am-5pm
- Call Young Carers: 0115 824 8824
- WhatsApp: 07860 957 660
- Address: 54A Nottingham Road Mansfield NG18 1BN
- Email: youngcarers@tuvida.org
- Referrals: Young Carers Notts Referral Form
- Facebook: Young Carers Notts Facebook
- Instagram: @nottinghamshireyoungcarers
Do you live in Nottingham City or registered with a City GP? You may be eligible for up to 100 free hours of respite within a 12-month period.
Respite care can give the person you care for the chance to enjoy new experiences and to talk to somebody new. In turn, this means carers receive a break from caring and time to recharge their batteries.
- Planned short breaks eg; a few hours away from the home to re-charge your batteries, shopping, visit a friend, go for a walk, have a lie down, attend an appointment, wedding or funeral
- Emergency cover eg: someone to provide care and support if you have a short-term illness or need ongoing treatment
- Provide engaging social activities for the cared for
- Available 7 days a week including bank holidays
- Night sits (subject to availability)
For more information on accessing the Carers Respite Service please Contact Carers Hub Services (CHS).
Contact Carers Hub Services (carers age 18+)
- Call Carers Hub Services: 0808 802 1777
- WhatsApp or Text: 07814678460
- General Email: carershubinfo@carersfederation.co.uk
- Website: Carers Hub Service
Care and support through Adult Social Care (ASC)
Nottingham City Health and Care Point.
Your cared-for person may be eligible to access a care and support package through Adult Social Care in their own right ( this will be means tested).
If your cared-for person is eligible to access a form of replacement care (e.g. homecare, residential, daycentres, direct payments) through ASC this may provide you with a break from caring.
- Call: 0300 131 0300, Monday to Friday, 9:00am to 5:00pm or
- Visit: Adult Social Care Hub
If your query or concern is urgent and it is outside these hours, please call the Emergency Duty Team on 0115 876 1000.
Carers of disabled children can apply to access replacement care and whole family support through the pathways for Short Breaks for Disabled Children/ The Whole Life Disability service dependent on the level of need of the child.
See information here Short Breaks for Parents/Carers of disabled children
The TuVida Website can provide you with information on other groups or services you could go to for advice on specific conditions.
You could also look at:
- Age UK - services for older people
- Are You A Carer? - Local groups and information sessions to help you as a carer
- ASKLiON - directory of local information, advice and support available to help you and the person you care for
- Carers Federation – support for carers
- Carers Council - support for carers of adults with a mental health condition
- Dementia Support - Find support, information & dementia friendly activities in your local area
- Learning Disability Carers' Forum, support for carers of someone with a learning disability, ensuring carers’ voices are heard
- Mental Health Page - Find free & local support with mental health issues
- Nottinghamshire NHS Foundation Trust – community and mental health services
- Nottingham Mencap - support for people with a learning disability, and their families
- Rainbow Parents Carers Forum – support for parents who care for a disabled child
- Learning Disability Carers' Forum - support for carers of someone with a learning disability, ensuring carers’ voices are heard. Call: 0115 852 8000
- Alzheimer's Society - For Alzheimer's and Dementia
- Carers UK - Provides advice and support for carers
- Carers Trust UK - A National charity supporting carers
- Contact A Family - Supporting families of disabled children
- Headway - Support after a brain injury
- Include - Children’s Society initiative supporting young carers and their families
- Mencap - A National charity supporting people with learning disabilities
- MIND - Helping people with mental ill-health
- SANE - Helping people affected by mental illness
- SCOPE - A National charity supporting people with a disability
We welcome the publication of our new Joint Carers Strategy which sets out what we will do together to improve the health and wellbeing of unpaid carers across the whole health and social care system in Nottingham City and Nottinghamshire County over the next 5 years.
The Strategy can be accessed by clicking the relevant link below:
Joint Carers Strategy 2023-2028
Joint Carers Plan EASY READ 2023-2028
This strategy has been co-produced by carers from Nottingham City and Nottinghamshire County, Nottingham City Council, Nottinghamshire County Council and Nottingham and Nottinghamshire Integrated Care Board (ICB).
The Carers Strategy Action Plan is currently being developed which sits behind the strategy and shows the actions that are needed to make the strategy happen.
Our Council's and wider partners will self-assess how we currently meet the overarching 'I' and 'We' statements within the strategy and commit to actions to improve support for carers.
The Action Plan will sit with the Nottingham and Nottinghamshire Integrated Care System (ICS) and partners will report to the ICS Board for accountability.
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