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Home Information for Residents Health and Social Care Adult Social Care

Support if you care or look after someone

Support if you care or look after someone

Help and support for unpaid carers

If you provide regular, unpaid care to someone who cannot manage without your support due to age, illness, disability, mental health issues, or addiction, you are considered a carer. This includes caring for an adult or a disabled child.

For more information on what the services can do for you, and how to access them see tabs below:

This below document provides comprehensive information and resources for carers in Nottingham and Nottinghamshire. It covers various aspects of caring, including identifying as a carer, accessing support services, emergency planning, financial advice, and managing the cost of care.

It also includes specific sections for young carers, working carers, and those caring for individuals with complex needs. The document aims to support carers in their roles and improve their wellbeing and that of the people they care for.

Carers Information Booklet 2025

If you require this booklet in another format, please contact 0300 500 80 80

The Carers Hub Service (CHS) is a free and confidential service for unpaid adult carers in Nottingham City or Nottinghamshire. It helps carers connect with others through support groups, reducing isolation and loneliness, and provides access to necessary help and support. Carers can also give feedback on the types of support they want to ensure the service meets their needs.

With CHS you can…

  • Meet other carers in-and-around Nottingham and Nottinghamshire
  • Take a break from your caring role
  • Receive advice and information
  • Sign posting to other specialist services
  • Be assigned a dedicated support worker
  • Access to one number and online chat if required
  • Access to WhatsApp/ text messaging
  • Support with carers assessments
  • Support with accessing respite
  • Take part in reshaping the service in line with the local and national carers strategy

The service is funded by Nottinghamshire County Council and Nottingham City Council in partnership with NHS Nottingham and Nottinghamshire.

Contact Carers Hub Services - (Carers aged 18+)  

Office Hours: Mon to Fri 9am until 5pm

Visit Carers Hub Online

Young Carers Notts is a free and confidential service that supports unpaid young carers aged 5-17 who live in Nottinghamshire and the City of Nottingham to take a break and get practical advice and information about caring.

The service offers young carers a one-stop-shop for young carers to join group sessions, access short breaks, socialise with other young carers, take part in fun activities, and access advice support to help them in their care role.

Young Carers Notts offer:

  • Carers assessments
  • Access to young carers ID cards
  • Contingency planning and support
  • Group based peer support
  • Activities and social events
  • Outreach and drop-in sessions

Young Carers Notts is run in partnership with Nottinghamshire Carers Association. The service is funded by Nottinghamshire County Council and Nottingham City Council in partnership with NHS Nottingham and Nottinghamshire.

Contact Young Carers Notts (Carers aged 5-17)

Office Hours: Mon – Fri 9am-5pm

Visit Young Carers Notts Online

Do you live in Nottingham City or registered with a City GP? You may be eligible for up to 100 free hours of respite within a 12-month period.

Respite care can give the person you care for the chance to enjoy new experiences and to talk to somebody new. In turn, this means carers receive a break from caring and time to recharge their batteries.

  • Planned short breaks eg; a few hours away from the home to re-charge your batteries, shopping, visit a friend, go for a walk, have a lie down, attend an appointment, wedding or funeral
  • Emergency cover eg: someone to provide care and support if you have a short-term illness or need ongoing treatment
  • Provide engaging social activities for the cared for
  • Available 7 days a week including bank holidays
  • Night sits (subject to availability)

For more information on accessing the Carers Respite Service please Contact Carers Hub Services (CHS).

Contact Carers Hub Services (carers age 18+)

Care and support through Adult Social Care (ASC)
Nottingham City Health and Care Point.

Your cared-for person may be eligible to access a care and support package through Adult Social Care in their own right ( this will be means tested).

If your cared-for person is eligible to access a form of replacement care (e.g. homecare, residential, daycentres, direct payments) through ASC this may provide you with a break from caring.

If your query or concern is urgent and it is outside these hours, please call the Emergency Duty Team on 0115 876 1000.

Carers of disabled children can apply to access replacement care and whole family support through the pathways for Short Breaks for Disabled Children/ The Whole Life Disability service dependent on the level of need of the child.

See information here Short Breaks for Parents/Carers of disabled children

The TuVida Website can provide you with information on other groups or services you could go to for advice on specific conditions.

You could also look at:

  • Alzheimer's Society - For Alzheimer's and Dementia
  • Carers UK - Provides advice and support for carers
  • Carers Trust UK - A National charity supporting carers
  • Contact A Family - Supporting families of disabled children
  • Headway - Support after a brain injury
  • Include - Children’s Society initiative supporting young carers and their families
  • Mencap - A National charity supporting people with learning disabilities
  • MIND - Helping people with mental ill-health
  • SANE - Helping people affected by mental illness
  • SCOPE - A National charity supporting people with a disability

We welcome the publication of our new Joint Carers Strategy which sets out what we will do together to improve the health and wellbeing of unpaid carers across the whole health and social care system in Nottingham City and Nottinghamshire County over the next 5 years.

The Strategy can be accessed by clicking the relevant link below:

Joint Carers Strategy 2023-2028

Joint Carers Plan EASY READ 2023-2028

This strategy has been co-produced by carers from Nottingham City and Nottinghamshire County, Nottingham City Council, Nottinghamshire County Council and Nottingham and Nottinghamshire Integrated Care Board (ICB).

The Carers Strategy Action Plan is currently being developed which sits behind the strategy and shows the actions that are needed to make the strategy happen.

Our Council's and wider partners will self-assess how we currently meet the overarching 'I' and 'We' statements within the strategy and commit to actions to improve support for carers.

The Action Plan will sit with the Nottingham and Nottinghamshire Integrated Care System (ICS) and partners will report to the ICS Board for accountability.

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