Problems Paying your Business Rates

Nottingham City Council may contact citizens and businesses regarding failed direct debits and missed payment instalments using our automated solution.

Calls and texts from this service will show as 01157185422. This service will link to our online and telephone payment systems.

If you are concerned, please do not click any links and call the payment line yourself, or visit the payment page on the Nottingham City Council website. Report any suspected fraud to the Business Rates team or police.

Recovery and Arrears Advice

If you are struggling to pay your Business Rates, contact us immediately to avoid debt recovery actions, which may lead to court proceedings. We can connect you with debt advice services and offer support. 

Contact us:

• Phone: (0115) 9154819
• Email: businessrates@nottinghamcity.gov.uk

Bill or Demand Notice

This shows how much you owe and when payments are due. Pay on time or as much as you can. If you can’t pay the full amount, you may receive further notices.

First Reminder

Sent if you miss a payment or pay less than required. Bring your account up to date to avoid further action. If not paid in full we may issue a court summons.

Final Reminder

If you have fallen behind again, your right to pay in instalments is cancelled. You must pay the full balance. If you can’t contact us.

Magistrates Court Summons

If arrears continue, we may take legal action, adding £67.50 in costs. Pay in full before the court date to avoid further letters. If you can’t pay contact us to arrange a plan.

After Court Action

You can set up a payment arrangement. If broken, we may send your account to Enforcement Agents for collection, and any queries about fees must be directed to them.

Please contact us if you are having trouble paying your rates – we’re here to help and advise.