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If you have a valid Blue Badge, we may consider your challenge if the badge:

  • Had fallen down
  • Was closed in a wallet
  • Was face down
  • Was not put on display.

or

  • there was not a valid time clock where required
  • you exceeded three hours in a time restricted space

You will need to provide a copy of both the front side and the rear photo side of the badge. Please make sure that the details on the badge are clearly visible.

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

An alternative location should have been found.

You are liable for the Penalty Charge Notice (PCN).

If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

If you were involved in a medical emergency, we may consider your challenge.

You will need to provide a formal letter from a health professional that treated you or a passenger directly after the event.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

We may consider your challenge if both Penalty Charge Notices (PCN) were:

  • Issued on the same day
  • Issued on the same street
  • Issued under the same contravention.

You will need to provide:

  • Your vehicle registration
  • The NG reference number printed on both Penalties

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

If you think that your vehicle has been cloned, you must report this to the police as soon as possible.

We may consider your challenge.

You will need to provide us with evidence that it was not you or your vehicle that was present when the Penalty Charge Notice (PCN) was issued:

  • A colour photo showing the make and model of the vehicle
  • A colour photo showing the vehicle registration number of the vehicle
  • A police crime reference number related to the cloning of your vehicle.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online



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