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Our enforcement officers collect evidence to check the amount of time your vehicle was parked in the bay. If the evidence shows that you have contravened, you are liable for the Penalty Charge Notice (PCN).

If you think that you have followed the rules for the limited waiting restriction, we may consider your challenge. You will need to provide evidence that your vehicle had moved.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

Many residential parking schemes include time limited parking spaces. A residential permit does not allow parking longer than permitted

If you think that you have followed the rules for the limited waiting restriction, we may consider your challenge. You will need to provide evidence that your vehicle had moved.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

If you were involved in a medical emergency, we may consider your challenge.

You will need to provide a formal letter from a health professional that treated you or a passenger directly after the event.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

We may consider your challenge if both Penalty Charge Notices (PCN) were:

  • issued on the same day
  • issued on the same street
  • issued under the same contravention.

You will need to provide:

  • Your vehicle registration
  • The NG reference number printed on both Penalties

Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online

If you think that your vehicle has been cloned, you must report this to the police as soon as possible.

We may consider your challenge.

You will need to provide us with evidence that it was not you or your vehicle that was present when the Penalty Charge Notice (PCN) was issued:

  • a colour photo showing the make and model of the vehicle
  • a colour photo showing the vehicle registration number of the vehicle
  • a police crime reference number related to the cloning of your vehicle.

Please be aware that you are not guaranteed to have your PCN cancelled as each case is reviewed individually.

Appeal your PCN

Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket. If you pay after 14 days, you pay double that amount. A PCN (not a Notice to Owner) that has been served through the post has a discount period of 21 days.

Pay online



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