Parking and Vehicle Removal - FAQs
Parking charge and vehicle removal
Here you will find answers to some frequently asked questions about parking, Penalty Charge Notices and vehicle removals.
You left your vehicle for a moment
A. There is no obligation on the City Council to allow any time for motorists to obtain change for Pay and Display machines. The motorist should arrive equipped with change for the machines if he/she/they intend to park in these spaces.
Your display ticket expired
A. Unfortunately, the Penalty Charge Notice will not be cancelled in these circumstances. It is the motorist's responsibility to purchase enough time to cover the duration of the parking time required, allowing for any possible over-running of meetings or appointments.
You were at a Wedding or Funeral and the service ran over the expected time
A. Only the official Wedding cars (i.e. the bridal party) are exempt. Any other wedding guests should park within the normal rules. Similarly, only the official hearse and any other car provided by the funeral director are exempt.
You are a delivery driver in the city centre
A. Deliveries can be made within the Clear Zone before 10 am and after 4:30 pm. In most other areas (except where the streets are signed 'no loading') deliveries can be made at any time. However, if you are parked on yellow lines, or in pay and display bays, our Civil Enforcement Officers will expect to see loading/unloading activity at least every 5 minutes for saloon vehicles, estate cars and 4x4 vehicles (10 minutes for larger vehicles).
You want to appeal your penalty charge
A. Yes, you can appeal. The Traffic Management Act 2004 sets out grounds on which you can make a Representation to the Local Authority. These are shown below:
- You have never owned the vehicle
- You had ceased to be its owner before the date on which the penalty incurred
- You became its owner after the date on which the penalty occurred
- The penalty charge did not occur
- The vehicle was stolen at the time of the offence (documentary proof from the police will be required)
- The relevant Traffic Regulation Order is invalid
- You are a Hire firm and have signed a statement of liability for any Penalty Charge Notices
- The amount of the Penalty Charge exceeds the appropriate amount
- There have been procedural negligence by the enforcement Authority
- The Notice to you should not have been served because the Penalty Charge Notice had already been paid
Transaction from parking penalties
A. Most of the income from Penalty Charge Notices are used to pay for the costs of enforcement. Any surplus after the costs have been paid, has to be used towards the improvement of on-street or off-street parking facilities, measures to improve public transport or other highway associated improvements.
Nottingham's specific policy
A. Nottingham City Council does operate a policy on the enforcement of decriminalised parking, which has been approved by the portfolio holder for Planning and Transportation.
You own a motorcycle
A. Facilities for parking a motorcycle are available both off-street in City Council owned and run car parks and on-street in motorcycle and pay and display bays.
Trinity Square and Lace Market car parks:
Broadmarsh car parks all provide facilities for motorcycle parking. Click relevant car park for further information and prices.
There are several on-street motorcycle parking bays situated in Nottingham City Centre. Parking in these bays is free of charge for an unlimited time. The bays are situated in the following streets:-
- Kent Street
- Convent Street
- Wollaton Street
- Mount Street
- Hounds Gate
- Castle Road
Motorcyclists may also use any other pay and display parking bays free of charge for an unlimited time.
In residential parking areas, motorcyclists can park if in possession of a valid permit, but please park sensibly, preferably not taking up the whole length of a bay area.
Motorcyclists must adhere to the restrictions in limited waiting bays and cannot park on double or single yellow lines, in taxi ranks, bus stops, disabled or loading bays.
My parked vehicle was removed
A. Motorists should be aware that illegally parked vehicles may be subject to removal where it will be taken to the Nottingham City Council vehicle pound.
The release fee is £105, in addition to the Penalty Charge. Storage fees are also charged if the vehicle is left at the pound more than 24 hours (£12 per day). Please note under normal operating policies a vehicle will not be released until the full outstanding balance has been paid.
Payments can be made by credit/debit card in person at the vehicle pound using Chip and Pin. Please note that cash will only be accepted outside of normal office hours (8:30 am to 4:50 pm).
Citizens wishing to collect their vehicle must have, in addition to the key to the vehicle (which must open it), two of the following forms of identification:
- Driving Licence
- Vehicle Registration Documents
- A Recent Utility Bill (dated within the last 3 months)
- Bank Statement
Open times for Vehicle collection are as follows
Monday to Friday 7:30 am to 6 pm
Saturday 9:30 am to 4 pm
Please be aware that opening times may vary and in particular on Bank Holidays or Public Holidays. It is therefore advisable for those collecting a vehicle to contact the vehicle pound using the number below.
Nottingham Vehicle Pound
Unit 8 Vision Business Centre
Tel: 0115 876 1861