COVID-19 update

There are a few changes to the Shopmobility service in order to ensure the safety of our staff and our Shopmobility users. 

The new opening times are Tuesday - Thursday from 10.00am until 3.00pm (closed for lunch from 12.30pm until 1.00pm).

The updated guidelines are as follows:

  • There is no access to the Shopmobility office or the toilet at any time
  • No personal items are to be left on site
  • Strictly bookings only 
  • Hire for a maximum of three hours
  • Everyone will need to re-register
  • Inform us if you are going to be late for your booking
  • All bookings are allocated a slot to ensure social distancing is maintained

We have also introduced new COVID-19 rules in line with government guidance. These include:

  • Wearing a face covering (unless you are exempt)
  • Please stay at home if you or anyone in your household is experiencing COVID symptoms. Information on COVID symptoms can be found on the NHS website here.
  • All equipment is sanitised before use
  • Please keep to your allocated booking time and date to ensure social distancing is maintained

To contact us, please call 01158761313 or email us on shop.mobility@nottinghamcity.gov.uk


 

Shopmobility Training

To comply with our insurance policy, members (both full and temporary) must have a short training session to cover the operation of the motorised scooters and wheelchairs.

For more detailed information about the changes mentioned in the updates above, please contact the service operator.