All parking Penalty Charge Notices served by Nottingham City Council are done so under the Traffic Management Act 2004 (previously the Transport Act 2000).

Under this legislation, a two tier charging system is in operation and enforcement authorities must apply different levels of charges depending on the contravention type. The charges are as follows:

  • £70, which is reduced to £35 if it is paid within 14 days from the date of service of the Penalty Charge Notice (21 days from the day of service for bus lane contraventions)
  • £50, which is reduced to £25 if it is paid within 14 days from the date of service of the Penalty Charge Notice

Please do not pay the Penalty Charge Notice (PCN) if you wish to submit a challenge as payment should not be made if the PCN is in dispute.

If you submit a challenge, your case will be put on hold and the amount owed will not increase.

Submitting fraudulent documentation to avoid the payment of a PCN is a criminal offence and may result in further action being taken.

You can only challenge or appeal a PCN using the following methods.

Challenge or Appeal a PCN

Stage 1
Challenge (informal) a Penalty Charge Notice

If you believe that you shouldn’t have received a notice, you can make an informal challenge.

You have 28 days to make an ‘informal’ challenge. To ensure that the penalty charge remains at the discounted rate, you must ensure a challenge is submitted within 14 days from the issue date of the penalty.

An informal challenge can only be made in writing.

You will need:

  • the PCN number (NGxxxxxxxx)
  • the vehicle registration
  • your address
  • an email address where applicable
  • your telephone or mobile number
  • copies of any supporting evidence.

If your challenge is successful, we will cancel the ticket and confirm this in writing.

If your challenge is rejected, we will allow 14 days from the date of our reply to pay the reduced charge.

If your payment is not received after 28 days, we will send the registered keeper a Notice to Owner (NtO) letter.

More information can be found on our Challenge a Penalty Charge Notice pages

Stage 2
Notice to Owner (NtO)

For penalties attached to the windscreen of your vehicle

You have 28 days to make a formal challenge (called a ‘representation’) after the Notice to Owner is served. In writing, you must:

  • explain your reasons for challenging the PCN in as much detail as possible
  • provide copies of any evidence or documents to support your challenge

You will not have to pay the fine if your representation is accepted.

We will confirm our decision in writing.

For anything else

If you receive a Notice to Owner with 3 photographs included, you have 21 days to make a payment at the discounted amount. If you wanted to make a formal challenge (called a ‘representation’) after the Notice to Owner is served, you have 28 days to do so. The penalty will not be held at the discounted amount when challenged. In writing, you must:

  • explain your reasons for challenging the PCN in as much detail as possible
  • provide copies of any evidence or documents to support your challenge

You will not have to pay the fine if your representation is accepted.

We will confirm our decision in writing.

Stage 3
Appeal a Penalty Charge Notice

If you have challenged a Penalty Charge Notice (PCN) after receiving the NtO, and are unhappy with your response, you can further appeal to the independent adjudicator or Traffic Penalty Tribunal.

You must do this within 28 days of the date of the Notice of Rejection being served.

More information on how to appeal can be found on our Appeal a Penalty Charge Notice page.

Stage 4
Charge Certificate

If you do not pay the Notice to Owner within 28 days, you will receive a Charge Certificate. A Charge Certificate will increase the original charge by 50%.

You no longer have the right to appeal to the Council at this stage.

If you do not pay within 21 days, we will register the charge as a debt at the County Court. You will be issued with an Order for Recovery which will inform you of the available options you have at this stage. If you do not complete the form or make a payment, the case will be passed to an enforcement agency (formerly known as bailiffs).

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