Landlords and tenants need to work together to ensure that repairs are undertaken as effectively as possible, and this means cooperating about access.  

The law in this area says that 24hrs is reasonable notice for a landlord to access a property. 

Staying safe

Landlords need to stay on top of testing requirements at accommodation. 

Sticking to fire safety regulations for properties in purpose-built blocks of flats, or where houses and property have been adapted into flats.

The Council uses the Housing Health and Safety Rating System (HHSRS) to make sure that properties in the area are safe for residents.


  • Ensure all external doors are fitted with secure locks that work
  • For Houses in Multiple Occupation doors that lead to an escape route must be fire resistant and must also close automatically. In a single household properties landlords don’t have to provide fire extinguishers or fire blankets. But in shared houses (Houses in Multiple Occupancy), they must provide fire blankets in kitchen areas and at least one fire extinguisher on each storey of the property.  Internal doors (including entrance doors to flats) should be made of appropriate materials and properly fitted, and, where appropriate, fitted with self-closers.
  • Additional locks can be fitted i.e. chain lock for when opening the door to strangers
  • Do not leave the property keys under doormats
  • If door glazing is present ensure it is secure and robust
  • Letterbox security hoods can be used to assist in preventing people from trying to obtain keys through the letterbox
  • Keep external doors locked when going out even for a short time e.g. keep the front door locked even when going into the rear garden


  • Use the window keys to enable windows to be locked when not in use
  • Concealed window restrictors for UPVC windows allow the window to be opened allowing fresh air to come in but restricts small children from escaping and deter burglars
  • Do not leave keys in view of a window or easy reach if a window is open
  • Close and lock windows when going out even for a short period e.g. front room windows when using the rear garden


  • Fitted with secure locks that work, and use the lock
  • Consider a security alarm for the outbuilding or shed
  • Secure items within such as bicycles including the use of ground anchor points


  • Use of security lighting to the front and rear of the property
  • Keep fences and gates in good working order, and hedges trimmed and neat
  • Use a lock on gates to prevent intruders from accessing the rear of the property easily


  • Do not leave valuables on display
  • Mark your belongings (security marking)
  • Consider a small safe for jewellery and important paperwork


  •  Security alarm the property and use it when you are away from the property
  • Use timers for lights and radios for when you are out to give the impression someone is in
  • Security lighting around the property


  • If you are in rented accommodation report any disrepair items directly to your landlord and agent

Condensation, Damp and Mould

You can find our handy guide, with tips to reduce condensation, damp and mould here.