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Report a Problem with Your Tenants

We want to help landlords for the benefit of everyone because it’s about improving behaviour, and we want to work with people to achieve this. We know that sometimes it’s not easy for a landlord to tackle these issues and help with practical solutions.

Landlords in Nottingham should take steps to prevent and reduce anti-social behaviour from their tenants.

It’s one of the conditions of having a licence to rent properties.

Tenant behaviour, and what a landlord does about it, will affect future licence applications. Not acting shouldn’t ever be an option.

Anti-Social Behaviour

It’s anything that’s being done by tenants or their guests which is impacting negatively on neighbours or the community in general.

Things such as excessive noise in the early hours, large parties, piles of rubbish, fly-tipping, or graffiti can all count, and we aim to see this sort of behaviour reducing and stopping.

It’s not just about evicting people. It’s about taking responsibility for how tenants behave in a property that’s been rented to them by a landlord.

We work closely with the City’s Community Protection Officers and the ASB team, and we can let landlords know what they find out about tenants, but it is up to landlords to act to improve the situation.

Things that can help

  • Always get references from a previous landlord before renting to someone but be aware of the limitations of this – it’s no guarantee of future (or past) behaviour
  • Financial referencing might help – previous bank statements or credit checks, for example
  • Making sure the tenancy agreement has clear rules about behaviour – and telling tenants about this when they sign up
  • Talking to tenants when issues come up
  • If necessary, give a written warning
  • Get advice from us or the ASB team, or even the Police. If it’s a student let, from the University
  • Consider serving Notice if it is a breach of contract

Contact Us

Our ASB officers are ready to help and advise.

Tel: 0115 915 2020

There is free advice available over the phone on the Landlord’s helpline ran by GOV.UK

0300 069 9799

Monday to Thursday, from 9 am to 4:45 pm

Friday 9 am to 4:30 pm