The new address is:

Customer Hub
Loxley House
Trent Street

From the Customer Hub you can access Jobcentre Plus, Housing Aid, Housing Benefit and Council Tax service and other Nottingham City Council services.

A new entrance has been added on Trent Street, by the taxi ranks near Nottingham Station.


Getting to Loxley House

By public transport: Trams run to Nottingham Station and Loxley House is opposite Nottingham Station.
Both Trent Barton and Nottingham City Transport buses have bus stops on Carrington Street, which is a 2 minute walk from Loxley House.

By car:  Two car parks are nearby at Sheriff’s Lodge on Canal Street, and the Motorpoint Arena Car Park on City Link. Loxley House is around a 5 minute walk from these car parks.

Opening times and contact details are remaining the same:

Monday to Friday: 9:00 to 5:00 pm

Wednesday 10:00 to 5:00 pm

Telephone: 0115 876 3300