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Housing Aid Have Moved

The new address is:

Customer Hub
Loxley House
Trent Street
Nottingham
NG2 3NG

From the Customer Hub you can access Jobcentre Plus, Housing Aid, Housing Benefit and Council Tax service and other Nottingham City Council services.

A new entrance has been added on Trent Street, by the taxi ranks near Nottingham Station.

 

Getting to Loxley House

By public transport: Trams run to Nottingham Station and Loxley House is opposite Nottingham Station.
Both Trent Barton and Nottingham City Transport buses have bus stops on Carrington Street, which is a 2 minute walk from Loxley House.

By car:  Two car parks are nearby at Sheriff’s Lodge on Canal Street, and the Motorpoint Arena Car Park on City Link. Loxley House is around a 5 minute walk from these car parks.

Opening times and contact details are remaining the same:

Monday to Friday: 9:00 to 5:00 pm

Wednesday 10:00 to 5:00 pm

Telephone: 0115 876 3300

Email: housingaid@nottinghamcity.gov.uk