Money you receive from the Council to pay for care.

A Personal Budget is the amount of money that the Council has allocated to you to pay for your assessed Care and Support needs. This can either be taken as a private payment which is called a Direct Payment, or the Council can manage this budget for you and commission services on your behalf.

Direct Payment

You can find out more with our handy Direct Payments Factsheet.

To learn more about how Direct Payments work in practice at Nottingham City Council please see documents below.

Commissioned Services

You can find out more with our handy Council Commissioned and Contracted Services Factsheet


For more information contact the Nottingham Health and Care Point on 0300 1310 300, Monday to Friday 8:30am to 5:00pm.

If your query or concern is urgent and is outside the above hours please call the Emergency Duty Team on 0115 876 1000.

You can also email the team at

From 1 August 2017 the Nottingham Health and Care Point will be changing their hours to 8am to 6pm 5 days a week.