Contact Housing BenefitContact us online
Telephone 0115 718 4444
The Benefit service hours of opening are 8.30 to 5.00 on Monday, Tuesday, Wednesday and Friday and 9.30 to 5.00 on a Thursday.
The Benefit service also has a 24 hour telephone self service helpline available to answer your frequently asked questions on 0115 718 4444.
Customer Contact Centre
This service is available: Monday, Tuesday, Wednesday and Friday 8.30am to 5.00pm
This service is available: Thursday 9.30am to 5.00pm