Contact us online

In Writing

Admail 4270
NG1 9YZ 

By Telephone

Telephone 0115 718 4444

The Benefit service hours of opening are 9am to 5pm on Monday, Tuesday, Thursday and Friday

9.30am to 5pm on a Wednesday.

The Benefit service also has a 24-hour telephone self service helpline available to answer your frequently asked questions on 0115 718 4444.

By Email

In Person

The service does not offer an ‘In Person’ facility at the Customer Hub, the quickest and easiest way to contact us so we can help you with your query is Online, email or by telephone. This enables us to answer your query as soon as possible.