Contacting Licensing/Taxi Licensing | CONTACT: The Taxi and General Licensing Department currently are not accepting and monitoring phone calls or voicemail messages. For General Licensing queries relating Licensing Act 2003, Gambling Act 2005 and Regulatory and Miscellaneous Provisions please contact For Taxi Licensing related enquiries please contact Please avoid duplicating your emails, your email will be responded to as soon as possible. PAYMENTS: As of 1st April 2023 the Licensing Authority will not be accepting cheques as a form of payment. If the application is made online by the .GOV application service then the payment shall be made at that time. Should you make an application by email or post then you must provide a relevant contact number in order for payment to be taken over the phone.

The Local Government Association (LGA) has commissioned the ‘National Register of Refusals and Revocations’ (‘NR3’). The NR3 contains information relating to any refusal to grant, or revocation of a hackney carriage or private hire driver’s licence. It is therefore a mechanism for licensing authorities to share details of individuals who have had a hackney carriage or private hire vehicle driver’s licence revoked, or an application for one refused. The NR3 is hosted by the National Anti-Fraud Network (NAFN) and access to the register is available to NAFN members only.