Contacting Licensing/Taxi Licensing | CONTACT: The Taxi and General Licensing Department currently are not accepting and monitoring phone calls or voicemail messages. For General Licensing queries relating Licensing Act 2003, Gambling Act 2005 and Regulatory and Miscellaneous Provisions please contact For Taxi Licensing related enquiries please contact Please avoid duplicating your emails, your email will be responded to as soon as possible. PAYMENTS: As of 1st April 2023 the Licensing Authority will not be accepting cheques as a form of payment. If the application is made online by the .GOV application service then the payment shall be made at that time. Should you make an application by email or post then you must provide a relevant contact number in order for payment to be taken over the phone.

Gambling act 2005

Here you will find information on the various types of application that the Licensing Authority process under the Gambling Act 2005.

Contact the Licensing Team

The Licensing Authority will determine and issue Premises Licences, Permits and register Small Society Lotteries.

The Gambling Commission will be responsible for the issue of Operating Licences and Personal Licences for commercial gambling operators and personnel working within the industry.

The Gambling Commission will also regulate remote gambling to include telephone, internet, computer gambling etc.

In exercising certain functions under the Gambling Act 2005, licensing authorities must have regard to the licensing objectives as set out in section 1 of the Act. The licensing objectives are:

  • Preventing gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime
  • Ensuring that gambling is conducted in a fair and open way
  • Protecting children and other vulnerable persons from being harmed or exploited by gambling

In carrying out it's licensing functions the Licensing Authority will have regard to the guidance and codes of practice issued by the Gambling Commission and to the Statement of Gambling Principles.

The Notice of Publication of Statement of Principles can be viewed by clicking Here.

For further information please contact the licensing office on 0115 915 6571 or 0115 876 1762.