Home Coronavirus (COVID-19) Help for Residents Self-isolating

If you are a Nottingham City Council resident who is self-isolating, and you do not have anyone that can help or support you, we are here to help.

Self isolation support payment

If you have been told by NHS Test and Trace to self-isolate from 28th September 2020, either because you have tested positive for Covid-19 or you have been in contact with someone who has tested positive, you may be entitled to £500 to help support you with lost income.

When to self-isolate and what to do

Latest advice on what to do if you are self isolating


If you need help getting essential items e.g. picking up prescriptions or groceries please call the Customer Hub on 0115 915 5555.

The government’s shielding programme has been paused, but we can put you in touch with support services available in Nottingham.