Home Coronavirus (COVID-19) Guidance for people who are Clinically Extremely Vulnerable

People who were identified as clinically extremely vulnerable during the initial Covid-19 lockdowns (pre-July 2021) now no longer need to shield.

This applies to those who were originally contacted as being at high risk of becoming very ill if they caught the virus. Due to the extensive vaccination and testing programme, everyone is now being advised by the Government to follow the same advice – regardless of whether they are clinically vulnerable.

The guidance is:

  • Let fresh air in if you meet indoors. Meeting outdoors is safer
  • Wear a face covering in crowded and enclosed spaces where you come into contact with people you do not normally meet
  • Get tested and self-isolate if required
  • If you haven’t already, get vaccinated

The guidance can be found here: www.gov.uk/coronavirus.

Advice if you were formerly shielding

As well as the guidance, people who were clinically extremely vulnerable should continue to follow any condition-specific advice they may have been given by their specialist. People with health conditions might also want to think about extra things they can do to keep themselves and others safe.

Steps to take if you were shielding could include:

  • considering whether you and those you are meeting have been vaccinated – you might want to wait until 14 days after everyone’s second dose of a Covid-19 vaccine before being in close contact with others
  • considering continuing to practise social distancing if that feels right for you and your friends
  • asking friends and family to take a rapid lateral flow test before visiting you
  • asking home visitors to wear face coverings
  • avoiding crowded spaces

You can still get help if you need it

If you need support or advice, Nottingham City Council is still here for you, call our Customer Hub on 0115 915 5555.

Click here for further government advice and guidance.


Frequently Asked Questions 

Call the Council if you need help with:

Money - If you have been told by the NHS to self-isolate, either because you have tested positive for coronavirus COVID-19 or you have been in contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period. Find out more here.

Supermarkets – You will have access to a priority supermarket delivery slot, and we can talk you through lots of different options available to you for supermarket delivery and click and collect. Please see useful supermarket delivery information here.

Food & essential supplies – We can help with options and local support.

Wellbeing – We can arrange for safe social contact, providing reassurance, welfare calls and also we are here to talk to if you just need a chat.

Practical needs – We can put you in touch with local support available for tasks such as dog walking, gardening, errands, basic personal support and urgent home maintenance.

Digital Needs – We can help you register on the Government’s portal and for supermarket priority slots, and support with online activities.

Advice – We can put you in touch with services to provide advice on financial and employment concerns, guidance on understanding the tiered alert level restrictions and social distancing, help with substance abuse.

Up to date details – If you’ve had a letter from the Government advising you are Clinically Extremely Vulnerable, we can make sure your information and support needs are up to date and registered on the Government’s system.

Self-isolation is when you do not leave your home because you have or might have coronavirus.

If you have coronavirus symptoms or have tested positive for coronavirus you must self-isolate for 10 days.

You can get help with everyday tasks, like collecting shopping or medicines. Please contact the Customer Hub (Mon-Fri) on 0115 915 5555 and they will help you get practical support from local voluntary and community organisations

Use supermarket deliveries, ‘click and collect’ or asking others to collect your food or medicine for you. Please see useful supermarket delivery information here.

If you have been told by the NHS to self-isolate, either because you have tested positive for coronavirus COVID-19 or you have been in contact with someone who has tested positive, you may be entitled to some financial support during your self-isolation period

If you need help with any of the above, you can call the Council on 0115 915 5555.

There are many voluntary, faith and community organisations that are providing support to people in your area. Please feel free to contact them directly for support if you wish. A useful list of these organisations can be found here.

People with symptoms of Covid-19 can now be tested quickly and easily for the virus. Simply call 119 or go online to the government website here to book your test appointment or order a test kit to be sent to your home.

The locations of the Mobile Testing Unit can be found on the Nottingham NHS website.