Home Coronavirus (COVID-19) Guidance for people who are Clinically Extremely Vulnerable

Are you, or someone you know, Clinically Extremely Vulnerable (CEV)?

Nottingham moved into National Lockdown from the 5th January 2021.

During the National Lockdown people who are Clinically Extremely Vulnerable are advised to shield. Try to stay 2 metres away from other people within your household, especially if they display symptoms of the virus or have been advised to self-isolate.

If you’re comfortable online you can find the full guidance for the National Lockdown on the Government website here.

You can also find the full guidance for people who are Clinically Extremely Vulnerable on the Government website here.



Below is a quick overview of the National Lockdown guidance. For the full details follow the links given above.

People registered as Clinically Extremely Vulnerable must follow the rules that apply to everyone during the National Lockdown.

In addition, Clinically Extremely Vulnerable people are advised to follow shielding guidance including:

  • You can still go outside to exercise with your household or support bubble. But you can only meet one person from another household in an outdoor public space, such as a park.
  • You can still receive informal care at home from people within your support bubble.
  • You can still receive care at home from professional social care and medical professionals.


If you need help with any of the above, you can call the Council on 0115 915 5555.

Registering for support

If you have received a letter from the Government advising you that you are Clinically Extremely Vulnerable and you have not registered for support before, then please use the form below to register yourself or someone else now.

Register for support

If you are Clinically Extremely Vulnerable and need to register by phone, or you need support urgently, contact the Council directly on 0115 915 5555.

When you register, you will be asked for your NHS number. You can find it on any letter the NHS has sent you, or on a prescription. It is helpful if you register even if you do not have any support needs at this time. You can log in and update your needs if circumstances change at any time.


Frequently Asked Questions 

People who are Clinically Extremely Vulnerable are advised to:

  • Try to keep contact with people outside your household, or support bubble, to a minimum and avoid busy areas.
  • Whenever you go out, continue to maintain strict social distancing, wash your hands regularly and avoid touching your face.
  • You should also try to stay 2 metres away from other people within your household, especially if they display symptoms of the virus or have been advised to self-isolate.

Call the Council if you need help with:

  1. Supermarkets – You will have access to a priority supermarket delivery slot, and we can talk you through lots of different options available to you for supermarket delivery and click and collect. Please see useful supermarket delivery information here.
  1. Food & essential supplies – We can help with options and local support.
  1. Wellbeing – We can arrange for safe social contact, providing reassurance, welfare calls and also we are here to talk to if you just need a chat.
  1. Practical needs – We can put you in touch with local support available for tasks such as dog walking, gardening, errands, basic personal support and urgent home maintenance.
  1. Digital Needs – We can help you register on the Government’s portal and for supermarket priority slots, and support with online activities.
  1. Advice – We can put you in touch with services to provide advice on financial and employment concerns, guidance on understanding the tiered alert level restrictions and social distancing, help with substance abuse.
  1. Up to date details – If you’ve had a letter from the Government advising you are Clinically Extremely Vulnerable, we can make sure your information and support needs are up to date and registered on the Government’s system.

The Government is offering a free 4-month supply of daily supplements of vitamin D for all adults who are clinically extremely vulnerable to support general health and in particular for bone and muscle health.

If you would like to opt-in to receive your free supply of vitamin D, you will need to register your details here between 30 November 2020 and 4 January 2021.

You do not need to opt-in to receive the vitamin D supplements if:

  • You are already taking, or are prescribed, a vitamin D supplement by your GP or healthcare professional
  • You are currently living in a nursing or residential care home as the Government will provide these direct to the home where you live.

There are many voluntary, faith and community organisations that are providing support to people in your area. Please feel free to contact them directly for support if you wish. A useful list of these organisations can be found here.

People with symptoms of Covid-19 can now be tested quickly and easily for the virus. Simply call 119 or go online to the government website here to book your test appointment or order a test kit to be sent to your home.

The locations of the Mobile Testing Unit can be found on the Nottingham NHS website.