The Community Trigger enables victims of anti-social behaviour (ASB) to request a multi-agency review of their case once certain criteria is met.
The Community Trigger 'gives victims and communities the right to request a review of their case and bring agencies together to take a joined up, problem solving approach to find a solution.'
The review can be requested by the victim or another person acting on their behalf, such as a family member, MP or councillor. In order to request a community trigger, a single ASB case must have been reported 3 times or more within the last 6 months.
Agencies who may be involved with the trigger review may include the following:
- Local authority
- Social housing providers
- Clinical Commissioning Group (CCG)
To request a review under the Community Trigger, complete the online form or call 0115 915 5555. You'll need to have the details of your case ready.
If you haven't reported the incident of ASB more than 3 times in the last 6 months then you still have various options available. You can report a new case, add additional information to an existing case, or if you feel your case hasn't been dealt with effectively, you are also able to make a formal complaint to the relevant authority.
Other agencies can join a review, but this will be determined on a case by case basis.
Annual Reports of Community Trigger outcomes
Community Trigger Reviews - 2016/17
For the financial year 2016/17 (1 April 2016 – 31 March 2017) the outcomes for Nottingham City Council are:
- 3 applications received
- 2 applications met the threshold and 1 did not
- 2 case reviews conducted
- No formal recommendations made but formal action plans agreed”
Community Trigger reviews - 2015/16
For the financial year 2015/16 (1 April 2015 – 31 March 2016) the outcomes for Nottingham City Council are:
- 34 applications received
- 30 applications did not meet the threshold (as these were largely citizens using the Community Trigger link on the website to report initial incidents of ASB)
- 4 case reviews carried out
- No case reviews have resulted in formal recommendations. However an action plan will have been agreed in each case
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