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Public transport information strategy - electronic

Electronic Information strategy

  • £3m 5 year plan approved by Executive Board on 16th November 2004
    • Database development - building blocks for any electronic information output
    • Internet - triptimes journey planner development
    • Mobile phone - triptext
    • Electronic kiosks
    • Electronic departure boards
    • Real Time

Database Development

  • Traveline
    • Naptan bus stop database
    • Bus timetables data for NCT, NET, south Nott's and Pathfinder
    • Data for Journey Planner's
    • Data for triptext
    • Data for electronic display
    • Data for Real Time

Internet - Triptimes

  • Context - 46% of people have access to internet (excludes work access)
  • Partnership with NCT and NTU/Infohub
  • Triptimes journey planner
    • Enquiry by postcode, by bus stop, suburb and landmarks
    • Simple and easy to use with drop down menus and interactive maps
    • Door to door journey plan with printable map
    • My Stop - you can print off pocket timetable for your stop
    • Advanced options
    • Launched in 2005
    • Try it on www.triptimes.co.uk
  • Future developments
    • Other operators
    • Kiosk interface

Mobile phone - Triptext

Triptext SMS service

  • Context - 90-95% of people own mobile phones
    • Simple easy to use service taken in 3 easy steps
    • Bus timetables information for people on the move
    • For those with internet access (54% of people)
    • Sample it on www.triptimes.co.uk
    • Or send a message to 82280
  • Future - Micro marketing

Electronic Kiosks

  • Journey planning kiosks at key locations for public transport enquires.
    • Touch screen access to public transport information
    • Print off journey planning solutions.
    • Integral part of ‘Infohub’
    • 10000 enquires per kiosk
  • Electronic Kiosks future
    • Integrate Triplanner into the kiosks to replace existing system
    • Install kiosks in other key locations across the City including employers , Libraries and maybe on street.
    • Wireless connectivity to PDA’s, WAP and 3G

Electronic Departure Boards

Context

  • 35% of people find public transport information at stop
  • 40% of people can't read a conventional timetable

Trial

  • Victoria and Broadmarsh bus stations - well received by bus operator and travelling public
  • On street display now on Beast Market Hill

Future

  • 2004/05 roll out electronic displays across City Centre
  • 2005/06 Install further displays to help wayfinding for traffic switch as part of Turning Point
  • Install further displays in other key locations i.e. QMC

All displays will ultimately show Real Time information

Real Time

  • Context
    • Business case for Real Time – adds 2% passenger growth
    • Its what the customers want – added reassurance and projects modern image.
    • It what the operators want – added growth and  improved operation
  • Two trials
    • ACIS trial
    • Service 11- City centre to Lady Bay via Meadows
    • Using County base station
    • 7 vehicles fitted
    • 3 bus stop displays installed
    • Mobile phone output
    • Web output
  • initial trial.
    • Skylink – City To Nottingham East Midlands Airport
    • Using Leicester City Council  base station
    • 5 vehicles fitted
    • 2 bus stop displays installed
    • Mobile phone output
    • Web output
  • Future Plan
    • Evaluate both trials
    • Tender for Real Time expansion
    • NCT ticket machine replacement
    • Rollout on Deveraux congestion corridors

Real Time 2005 - 2010

  • 2005/06
    • Queens Drive and Daleside Road– All vehicles on Link 1 and 2.  
    • Hucknall Road – All Chocolate Coloured services fitted
    • Alfreton Road – All turquoise coloured services fitted.
    • Ring Road – Install 10 displays on the Big Link.
  • 2006/7
    • A6005 University Boulevard - All orange coloured services fitted
    • Ring Road –– Install 15 displays on the Big Link.
    • 2007/8
    • Daleside Road - All red coloured services fitted and on –board displays and audio fitted. Install 15 displays on these routes.
    • Ring Road – the Big Link will be fitted  
  • 2008/09  
    • Mansfield Road  - All Lime Green and Purple services  will be fitted

Conclusion

  • Achieve City objectives for City Development and Customer focus
  • Achieve Public transport information strategy objectives
  • Increase patronage on public transport
  • Improve bus operations
  • Improve accessibility to information and therefore social inclusion

For more information please e-mail the public transport team