Consumer Information
Nottingham City Libraries have a wide range of information to help with consumer enquiries including books on consumer issues and Which? Reports.
In addition, on Floor 2 of Nottingham Central Library there is access to Advisernet (the on-line National Citizens Advice Bureau information service).
Community Legal Advice Service
All Nottingham City libraries have access to the online information provided by the Legal Services Commission via their website : www.communitylegaladvice.org.uk which includes access to a Directory listing providers of legal information and a range of free leaflets on legal matters. Paper copies of the leaflets are available on
Debt advice: Follow this link for a list of local organisations that offer help with debt problems.
Other useful sources of information include:
Consumer Direct:
Consumer Direct (East Midlands) is a telephone and on-line advice service supported by local authorities in the East Midlands and by the Department of Trade and Industry.
The Consumer Direct website provides advice, fact sheets and template letters on a wide range of consumer issues.
Contact Consumer Direct: tel. 08454 04 05 06 web: www.consumerdirect.gov.uk
Nottingham City Council Trading Standards department: www.nottinghamcity.gov.uk/sitemap/business/trading_standards.htm
Citizens Advice Bureau: www.citizensadvice.org.uk
Which?: www.which.co.uk
Department for Business Enterprise & regulatory Reform BERR: http://www.berr.gov.uk/consumers/index.html
HELP WITH DEBT
The following local organisations offer help and support to people experiencing problems with debt.
Christians against Poverty
A national charity specialising in face to face debt counselling to anyone irrespective of race, gender or belief. Locally it covers postcode areas NG1,2,3,7,8,9 and 11 only.
CAP Nottingham
℅ Trent Vineyard Church
Unit 1, Easter Park
Lenton Lane
Nottingham
NG7 2PX
Tel 0115 988 7069 web: www.capuk.org
Citizens’ Advice Bureau
The Citizens’ Advice Bureau (CAB) service is an independent charity which provides free, confidential and impartial advice. Advice is available face to face and by telephone.
Nottingham Citizen’s Advice Bureau
32-36 Carrington Street,
Nottingham
Ng1 7FG
Tel: 0870 126 4093 web: www.nottinghamcab.org.uk
Nottingham Law Centre
Offers legal advice and assistance with welfare benefits, debt management, housing, immigration and nationality issues, representation at courts and tribunals.
119 Radford Road
Hyson Green
Nottingham
NG7 5DU
Tel: 0115 978 7813
Minicom: 0115 978 7813
Welfare Rights Services in Nottingham
Advice on welfare benefits, housing and debt. Most advice sessions are available at certain days or times at different locations in the community and may be by appointment only. Please contact them for more details: http://www.nottinghamcity.gov.uk/sitemap/services/health_and_social_care/
welfare_rights/local_advice_centres/advice_centres_full_list_of_sources.htm
Other Useful Contacts:
Advice UK
A network of local advice centres.
To find your nearest centre, phone 020 7407 4070
Web: http://www.adviceuk.org
Business Debtline
Free, confidential and independent advice for small businesses on how to deal with debt
problems.
Tel: 0800 197 6026
Web: http://www.bdl.org.uk
Consumer Credit Counselling Service
Charity providing free debt counselling and management services.
Tel: 0800 138 1111
Web: http://www.cccs.co.uk
MoneyBasics
Independent information about money
Web: http://www.moneybasics.co.uk
National Debtline
Advice and help on dealing with personal debts.
Tel: 0800 808 4000.
Web: http://www.nationaldebtline.co.uk
TaxAid
For advice on tax issues including tax debt.
Tel: 020 7803 4959
Web: http://www.taxaid.org.uk
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