Tell us who has made a difference to you or your local area through outstanding customer service?

Nottingham City Council is proud to present GEM Employee Awards, where you can nominate a council worker or service that has made a difference to you or your local area and given you outstanding customer service. We recognise and value the work of all our employees and the contribution they make. Your feedback is an important part of this recognition. GEM employee awards are for employees who Go the Extra Mile in providing services for you.

Here’s your chance to nominate a person, team or service for giving you outstanding customer service. Nominations are accepted all year round.

Who can nominate?

Anyone can nominate employees of Nottingham City Council. However, please don’t nominate members of your family if they are Nottingham City Council employees.

Our employees can nominate each other for a GEM award through another scheme run within the Council.

How can I make a nomination?

It’s easy – all you have to do is tell us about the customer service you have received and why it is outstanding, click here to fill in the nomination form.

If you would like this information in an alternative language, large print, Braille, audio tape or text only format please contact us on 0115 915 4690.

Who is on the judging panel?

The judges will include a member of the public, a representative of a partner organisation (outside Nottingham City Council) and from Nottingham City Council a councillor, a director and a human resources consultant.

How will the winners be awarded?

We will choose three finalists from all the nominations received, selected on the basis of who has made the greatest difference to you, your local area or community through outstanding customer service. Finalists will be invited to an event to thank them for their work in improving the service you receive.