Home Care as a Career

By choosing to look at this web page you may already have all the skills we need for you to begin a career in Home Care. Although we welcome those with experience and qualifications, We do not necessarily require them but rather look for people who have the following qualities:

• love working with people
• friendly
• practical
• compassionate
• enthusiastic
• like a challenge
• a team player
  

If these apply to you and you are genuinely passionate about making an impact on people's lives…

We want you to become a part of our team!

What you’ll do

Working with people in their homes, you will:

• help to promote their independence
• provide help with getting people out of bed, dressing and personal care
• provide company and support
• assist with every day tasks
• become an important part of their lives

One member of our staff, with no past experience in Home Care, said, “… it doesn’t feel like a job… I’ve done these sort of tasks all my life”. If you also can see similarities…

We want you to become a part of our team!

How you fit into the Team

Teamwork is a very important when you are part of the Home Care Service. Flexibility and support for both you and your colleagues is a high priority. The teams are structured as follows:

Home Care Workers (HCWs)

Staff who go to people’s homes and provide the support and care that has been agreed following an assessment by Social Services. They work with the individuals to achieve any agreed personal care goals and continue to promote their independence. They record their work and the progress of the people under their care in the service user’s personal assessed Care Plan. More importantly they provide company, support and become an important part of that person’s life.

Senior Home Care Workers (SHCWs)

Seniors head a team of HCWs. They programme weekly work schedules as well as working closely with other support and health professionals to ensure people continue to receive the very best care. They set-up and apply the care requirements of our clients and spend at least half their working time providing direct care to our clients.

Home Care Managers

Managers work from the Team Office and are responsible for the overall care provision for service-users and carers. They visit clients to carry out health and safety checks and with the active participation of the client, develop a care plan. They co-ordinate several of the care worker teams and the support and care they provide. They help in the recruitment of staff, plan their induction and ensure that all the members of their teams are fully trained and adhere to the guidelines laid down by the Commission of Social Care Inspection (CSCI).

Team Manager

Also working from the Team Office, Team Managers are responsible for the overall service provision for the City, the Home Care Managers and their teams. They take a lead in the recruitment of staff and ensure the smooth running of the Team. They ensure that all staff adhere to the City Council and the Commission of Social Care Inspection regulations. They are all Registered Managers with CSCI.

Training and Development

We are committed to ensuring our employees receive the very best training and support. We encourage the personal development of staff and monitor individuals progress regularly. The Government requires that all care staff work towards an NVQ Level 2 in Health and Social Care. You will gain a nationally recognised qualification and learn other valuable skills all within your paid working hours.

Here are some of the training courses our Home Care Workers undertake:

• Skills for Care Induction
• Essential Skills for Care - Care Planning
• Promoting Independence (In Take)
• Introduction to Dementia and Advanced Dementia Training (JackDawe)
• Emergancy First Aid
• Skills of Assisting People to Move
• Continence care
• Hoisting
• Food Hygeine
• Lone working

There is an opportunity for staff to do further training according to need e.g. diversity issues, disability awareness and many more. In the past, some of our employees have taken their training further to become Social Workers, Occupational Therapists, Nurses and Physiotherapists.  

We are committed to caring for our employees and promote a culture of diversity and equality for everyone.

… you provide the difference!

What you’ll get in return

Our staff benefit from the following:

• competitive rates of pay
• generous holiday entitlement
• excellent pension scheme
• childcare allowance (subject to eligibility)
• casual mileage allowance for car users
• lots of staff discounts for restaurants, hair & beauty, theatre & cinemas and many more.

You can see more employee benefits by clicking on benefits. We are committed to caring for our employees and promote a culture of diversity and equality for everyone.

What our employees and customers say

We asked our employees what made them choose a career in Home Care and these are some of the things they said about their job:

• emotionally rewarding
• worthwhile
• personable
• challenging
• never monotonous
• doesn’t feel like a job

We recently surveyed our service users and asked them to comment on the care they received. These are some of the comments they made:

“… I don’t know how we managed without the support of the Home Care Team…”

“… the care was excellent in every way and fully appreciated…”

“… you were a great help to get me back on my feet and at the right time… Thank you!”

“… I’m very grateful for the care, help and consideration you showed me…”

“… my sincerest thanks. You dealt with my mother’s care with great skill and compassion.”

If you would like to make a difference and choose a career with the Nottingham City Council’s Home Care Service, why not ring, text, write, fax or email us to discuss how to apply.

Home Care Service
The Denewood Centre
Denewood Crescent
Bilborough
Nottingham
NG8 3DH

Tel: (0115) 9151094 / 9151074
Mobile: 07949 185367
Fax: 0115 9151111
Email: kelly.setchfield@nottinghamcity.gov.uk / jonathan.allen@nottinghamcity.gov.uk