Nottingham City Council is responsible for collecting Council Tax and Business Rates in the Nottingham area. There are over 125,000 dwellings subject to Council Tax and more than 10,000 businesses that pay Non Domestic Rates.

• Accounting Information and reports
• What is Council Tax
• Council Tax Bands and Charges
• Council Tax - How is it calculated?
• Council Tax - Discounts
• Council Tax - Exempt property
• Council Tax - Reductions for people with disabilities
• Council Tax - How to pay your bill

For 2008/98 over £87 million worth of bills have been raised for Council Tax, and over £129 million for Business Rates

Our aim is to provide an efficient and responsive service to our Customers. With this in mind we have set targets for the quality of services provided. Our aim is to:

• Answer written correspondence and e-mails within 11 working days;
• Provide a telephone service that reacts to demand and provides for calls to be answered within 18 seconds in all but the busiest of periods;
• Update changes to your account within 15 working days;
• Provide a service where Clients receive the right information first time, everytime.

We are committed to improving the service provided to our Customers and with this in mind we will constantly monitor the services provided. Where opportunity allows we will revise and improve the above targets.

If you have any comments about the way in which the service is provided we would be pleased to hear from you.