Trading Standards wants to make sure that consumers are protected when they buy goods and services, and that reputable businesses can operate on a level playing field. We do this by:

• Investigating complaints about unfair and unsafe trading practices.
• Inspecting businesses to make sure they are in line with the law and understand their responsibilities.
• Giving advice and information to businesses to help them comply with the law.

Our enforcement policy sets out what businesses can expect from our enforcement officers. It commits us to good enforcement policies and procedures.

Click on the buttons on the left for more information, a range of leaflets which will help you understand and comply with the law and links to other relevant websites. The Business Factsheets on the right explain more about Trading Standards and how you can work with us to the benefit of consumers and your business.

For detailed online information visit the Ask CEdRIC web site. This has been created by Trading Standards professionals to provide businesses with a free one-stop website that covers all types of businesses and all relevant legislation. Ask CEdRIC does the hard work - you simply tell CEdRIC what type of business it is and the legislation affecting the business will be drawn together automatically. The site also contains Business Training Modules that can be downloaded or worked through on-line.

Business Advice

If you need advice to deal with a particular customer, please contact Consumer Direct.

If you are a Nottingham business and you want advice on compliance with consumer protection laws or other related issues, please contact:

Nottingham City Council
Trading Standards
Lawrence House
Talbot Street
Nottingham NG1 5NT
Telephone: 0115 915 6559
Fax: 0115 915 6120
Email: via Consumer Direct

If your business is outside of the Nottingham City Council area please contact your local Trading Standards.

If you experience any problems accessing documents on this page, help is available from our Accessibility page