Buy With Confidence

Trading Standards, through the Buy With Confidence Scheme, brings together a list of gardeners, plumbers, builders and many other types of businesses from all over Nottingham city and Nottinghamshire. They have been individually checked for trustworthiness and compliance with consumer protection laws. Officers from Trading Standards visit and vet every applicant and only if they pass stringent checks are they accepted onto the scheme and can display the Buy With Confidence logo.

And it doesn't stop there. Once a business becomes a member of the scheme they are constantly monitored by Trading Standards to make sure that their standards aren't slipping. Feedback is invited from their customers and re-visits are carried out.

While we cannot guarantee that nothing will ever go wrong, if you have a problem with a member of the scheme they are required to deal with any complaints in a fair and equitable manner. If the complaint cannot be resolved, Trading Standards will attempt to assist in reaching a solution.

The Scheme is being run jointly by Nottingham City Council and Nottinghamshire County Council Trading Standards services.

Click on the link on the right to take you to the Buy With Confidence website.

For pre-shopping advice on contracting with a trader, click on the 'Before you enter into a contract' link. The Buy With Confidence website also contains useful advice in its Buying Advice section.

How a business can apply to join Buy With Confidence
Any business that works in the Nottingham or Nottinghamshire area can apply to be on the Buy With Confidence scheme - to apply go to the Buy With Confidence website or contact the Buy With Confidence team on 01623 452005 or email mansfield.tss@nottscc.gov.uk