We want to provide the best possible standard of service to our customers, both businesses and members of the public.

Our customer contract sets out the level of service you can expect from us. We also hold the Cabinet Office's Charter Mark award.

You can access our draft  Service Plan 416kb 335kb that summarises our performance in recent years and outlines our plans and priorities for 2006/07.

We carry out regular surveys of our customers and monitor all feedback. This information is used to help improve our service.

We welcome any comments or suggestions about the Health and Safety Enforcement Service. You can contact us by telephone, letter, email or personal visit:

Health and Safety Enforcement
Lawrence House
Talbot Street
Nottingham
NG1 5NT

Tel: 0115 9156563
Fax: 0115 9156228
E-mail: safety.enforcement@nottinghamcity.gov.uk

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