How can you tell if a doorstep seller is genuine?

You can’t

Never buy from traders who cold-call.

You don’t know anything about them. You don’t know if an address or phone number is real.

Protect yourself with the household rule “We don’t buy at the door”.

Make sure you can trust any trader you do business with.

Ask friends or relatives to recommend businesses they trust.

Check out Buy With Confidence, the local approved trader scheme. More information from Consumer Direct or www.buywithconfidence.gov.uk

Click here for more advice on dealing with doorstep callers and doorstep sellers.