Tell us who has made a difference to you or your local area through outstanding customer service

Nottingham City Council is proud to present GEM Employee Awards, where you can nominate a council worker or service that has made a difference to you or your local area and given you outstanding customer service. We recognise and value the work of all our employees and the contribution they make. Your feedback is an important part of this recognition. GEM employee awards are for employees who Go the Extra Mile in providing services for you.

Nominations are accepted all year round.

Who can nominate?

Anyone can nominate employees of Nottingham City Council.

How can I make a nomination?

It’s easy – all you have to do is tell us about the customer service you have received and why it is outstanding, click here to fill in the nomination form.

If you would like this information in an alternative language, large print, Braille, audio tape or text only format please contact us on 0115 915 4690.

Who is on the judging panel?

Subject to availability the panel typically includes a member of the public, Council Officers, an elected member and a representative from a partner organisation.

How will the winners be awarded?

We will choose finalists from all the nominations received and invite them to an event to thank them for their work in improving service you receive. We think it’s important to thank employees all year round and we have an internal scheme where employees can nominate each other for an award. We also use thank you cards to recognise contribution

Outstanding Customer Service Award

Thank you for choosing to nominate a council worker or service for a GEM award. You can make more than one nomination if you wish, but please complete a separate online form for each one.