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Glossary

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A
A&E
Accident and Emergency
ACCOLC
Access Overload Control: Access & usage control protocols of the mobile phone network
ACPO
AIO
Ambulance Incident Officer - The officer of the ambulance service with overall responsibility for the work of that service at the scene of a major incident. Works in close liaison with the medical incident officer (MIO) to ensure effective use of the medical and ambulance resources at the scene
Ambulance Loading Point
An area, preferably hard standing, in close proximity to the casualty clearing station, where ambulances can manoeuvre and load patients.
Ambulance Safety Officer
The officer responsible for monitoring operations and ensuring safety of personnel working under her/his control within the inner cordon at a major incident site. Liaises with safety officers from other emergency services.
Ante mortem data
Information obtained from family, friends, etc. about a person who is believed to be among the deceased.
ASA
ASLEF
ATOC
ATSAC
ACPO Strategic Advice Centre
B
BBC
BCG
Bronze Coordinating Group
BCI
BCP
Business Continuity Planning
Discretionary scheme for providing central government financial assistance in exceptional circumstances to affected local authorities in the event of a major emergency.
Body Collection Point (or Holding Area)
A point close to the scene where the dead can be temporarily kept until transfer to the mortuary. Ideally the premises should be secure, dry, cool and have ample drainage. (See Temporary Mortuary).
BSIA
BT
BTP
C
C&C
Command and Control
CAA
CAC
Central Ambulance Control
Cascade System
System whereby one person or organization calls out the others who in turn initiate further call-outs as necessary.
Casualty
A person directly involved in or affected by the incident (injured, uninjured, deceased or evacuee).
Casualty Bureau
Central contact and information point for all records and data relating to casualties.
Casualty Clearing Officer
The ambulance officer who, in liaison with the Medical Incident Officer, ensures an efficient patient throughput at the Casualty Clearing Station
Casualty Clearing Station
An area set up at a major incident by the ambulance service in liaison with the medical incident officer to assess, treat and triage casualties and direct their evacuation.
C&W
CFOA
CBRN
CCDC
Consult in Communicable Disease Control
CCS
Civil Contingencies Secretariat: Provides the focus for the cross-departmental and cross-agency commitment, co-ordination and co-operation that will enable the UK to deal effectively with disruptive challenges and crisis.  
CCTV
Closed Circuit Television
CCV
Command and Control Vehicle
CDC
Centre for Disease Control (USA)
CEGB
Central Electricity Generating Board
CEO
Chief Executive Officer
CEPU
Central Emergency Planning Unit
CHAPS
Chemet
A scheme administered by the meteorological Office, providing information on weather conditions as they affect an incident involving hazardous chemicals.
CMO
Chief Medical Officer
CNN
CO
COBR
Cabinet Office Briefing Room A.K.A. COBRA
COMAH
Command
The authority for an agency to direct the actions of its own resources (both personnel and equipment).
Formerly the Office of the Deputy Prim Minister (ODPM)
Control
The authority to direct strategic and tactical operations in order to complete an assigned function and includes the ability to direct the activities of other agencies engaged in the completion of that function. The control of the assigned function also carries with it a responsibility for the health and safety of those involved.
Controlled Area
The area contained by the outer cordon that may be divided in geographical sectors.
Co-ordination
The harmonious integration of the expertise of all the agencies involved with the object of effectively and efficiently bringing the incident to a successful conclusion.
Co-ordinating Group
A group comprising the senior representative at the scene of a major incident from each service or agency present. The group is normally chaired by the police and decides on actions to be taken.
Cordon
The perimeter of an area, for example the rescue zone or a sector. May be physical or improvised. For further details see Scene Management
COSHH
Control of Substances Hazardous to Health
Centre for the Protection of National Infrastructure, formerly NISCC National Infrastructure Security Co-ordination Centre
D
DCMS
DEFRA
Devolved Administrations
DfBERR
DfT
DoH
DPH
Director Public Health
E
EHO
Environmental Health Officer
EOC
Emergency Operation Centre
EP
Emergency Planning
EPA
EPC
EPCU
Emergency Planning Coordination Unit
Epidemic
A particular problem (e.g. disease) that affects a large proportion of an area or large number of people, animals or plants at the same time
EPLO
Emergency Planning Liaison Officer
EPO
Emergency Planning Officer
EPU
Emergency Planning Unit
Evacuees' assembly point
A location of safety, near the scene, where evacuees can initially be directed for assembly before being transported to rest centres.
F
FCO
FCP
Forward Control Point
FEMA
Federal Emergency Management Agency (USA)
Forward Control/ Command point
A control point/ forward command post dealing directly with activity at the scene and the respective emergency service resources at the scene.
Friends and Relatives Reception Centre
Secure area set aside for use by friends and relatives arriving for interviews with them. This will usually be operated and maintained by the police.
FSA
Food Standards Agency  http://www.food.gov.uk/
G
GB
Great Britain
GCG
Gold Coordinating Group
GICS
Government Information Communications Service - Part of the Cabinet Office
GMC
GNN
GO
Government Offices
GORs
GOSE
GOE
GOEM
GOSW
GOL
GONW
GONE
GOWM
GOYH
GOLD
Strategic commander
GP
General Practitioner
GPO
General Post Office
GPS
Global Positioning System
GTPS
Government Telephone Preference Scheme landline priority access protocols
H
HA
Health Authority
HAZMAT
Hazardous Materials
HEPA
Hospital Emergency Planners
HGV
Heavy Goods Vehicle
HMIC
HMRI
HMT
HO
Hospital Friends and Relatives Reception Centre
An assembly point at a receiving hospital where friends and relatives can be received and arrangements made for their special needs. The receiving hospital is responsible for establishing the centre.
Hospital, Receiving
The hospitals to be alerted by the ambulance service to receive casualties in the event of a major incident. The first one will be requested to provide the medical incident officer. Receiving hospitals must be adequately equipped to receive casualties on a 24-hour basis and be able to provide, when required, the medical incident officer and a mobile medical/nursing team.
HPA
HQ
Headquarters
HSE
HSUS
I
ICU
Intensive Care Unit
Identification Commission
Group representing all aspects of the identification process, which is set up to consider and determine the identity of the deceased to the satisfaction of HM Coroner
IEM
Integrated Emergency Management - An approach to preventing and managing emergencies that entails five key activities - assessment, prevention, preparation, response and recovery. IEM is geared to the idea of building greater overall resilience in the face of a broad range of disruptive challenges
Incident Officer
An Officer at the scene who commands the tactical response of his/her respective service
Incident Control Point/Post
The point from which each of the emergency services tactical managers can control their services' response to a land-based incident. Together, the incident control points form the focal point for co-coordinating all activities on site. Also referred to as "Silver control". In London, incident control points are grouped together to form the Joint Emergency Services Control Centre (JESCC)
Investigating Agencies
Those organizations that are legally empowered to investigate the cause of an accident (Air Accident Investigation Branch, Marine Accident Investigation Branch, HSE, etc.)
J
JESCC
Joint Emergency Services Control Centre
L
LA
Local Authority
LAEPSC
Local Authority Emergency planning sub committee
LALO
Local Authority Liaison Officer
LGA
LGD
Lead Government Department - Department which, in the event of a major catastrophic incident, co - ordinates central government activity  
LRF
Local Resilience Forum
M
Major Incident Control Room
Established in protracted emergencies to co-ordinate the overall response, deal with ongoing resource and logistical requirements and provide facilities for senior command functions. Often referred to as Gold Control
Marshalling Area
Area to which resources and personnel from all services can be directed to stand by. Fire Brigade relief's may be directed there to be briefed before final deployment by silver fire
Marshalling Officer
Service representative at marshalling area
MCV
Mobile Communications Vehicle
MDAT
Major Disaster Advisory Team - A police service team available at short notice to give advice on certain aspects of major incident management
Media Centre
Central contact point for media enquiries, providing communications and conference facilities and staffed by press officers from all organisations
Media Liaison Officer
Representative who has responsibility for liaising with the media on behalf of his/her organization
Media Liaison Point
An area adjacent to the scene, which is designated for the reception and accreditation of media personnel for the briefing on arrangements for reporting, filming and photographing, staffed by media liaison officers for appropriate services
MEF
Media Emergency Forum
Providers of environmental and weather-related services
MI5
Security Service, responsible for protecting the UK against threats to national security
MI
Major Incident
MIO
Medical Incident Officer - Medical officer with overall responsibility (in close liaison with the ambulance incident officer) for the management of medical resources at the scene of a major incident. He/she should not be a member of a mobile medical team
MOD
MOU
Memorandum of Understanding
Mutual Aid Arrangements
Cross-boundary arrangements under which emergency services, local authorities and other organizations request extra staff and/or equipment for use in a disaster
N
NBC
Nuclear, Biological, Chemical
NGC
NGO
Non Government Organisation
NHS
NRF
National Resilience Framework
NSCWIP
O
OFCOM
OFGEM
OGC
Office of Government Commerce
Outer Cordon
Seals off a controlled area around an incident to which unauthorised persons are not allowed access
Overall Incident Commander (Gold)
Designated principal officer of each service who assumes the co-coordinating function for the operation as a whole on behalf of their service
P
Pandemic
A particular problem (e.g. disease) that affects almost all of an area or almost all of a group of people, animals or plants at the same time
Paramedic
A qualified NHS ambulance person who has obtained the IHCD Certificate in Extended Ambulance Aid Training. They may also be permitted to administer specified drugs
PC
Personal Computer
PCT
Primary Care Trust
PFE
PLP
Press Liaison Point - A point at or adjacent to the scene designated for exclusive use by accredited media representatives and through which official press releases will be issued
Police Media Representative
Senior police appointee chosen by the overall incident commander to be responsible for the release of information on behalf of the police
PPP
Private Public Partnership
PSR
Pipeline Safety Regulation
PSTN
Public Services Telephone Network
PTS
Patient Transport Service
Q
R
RA
Risk Assessment
RAF
RAYNET
Radio Amateurs Emergency Network - National Voluntary group of UK government licensed radio operators able to provide emergency radio communications
RCCC
Regional Civil Contingencies Committee - Gold Co-coordinating Group
RDPH
Regional Director of Public Health
Receiving Hospital(s)
Any hospital selected by the ambulance service from those designated by health authorities to receive casualties in the event of a major incident
REPPIR
Radiation Emergency Preparedness and Public Information
RRD
Regional Resilience Directors
RSPCA
RVP
Rendez-Vous point - A point selected by the emergency services as the location for all personnel and vehicles to report to before to before attending the major incident. It is situated within the outer cordon
Rendezvous Point Officer
Police officer responsible for supervision of the RVP
Rescue Zone
The area within the inner cordon
Rest Centre
Premises designated for the temporary accommodation of evacuees
S
SAR
Search and rescue - Operations for locating and retrieving persons in distress, providing for their immediate needs and delivering them to a place of safety
SC
Sub-committee
SCG
Strategic-Co-coordinating Group A group comprising senior officers of appropriate organisations, which aims to achieve effective inter-agency co-ordination at strategic level. This group should normally be located away from the immediate scene
SCOSS
Standing Committee on Structural Safety Sector Commander (Bronze) - The officer in command of an operational area and having the functional responsibility within the controlled area for fire/rescue purposes
Silver Fire/ Medic/ Police
The service incident commander at the scene
SIO
Senior Investigating Officer - Police Senior detective office appointed by gold to assume responsibility for all aspects of the police investigation
SITREP
Situation Report - A broad description of progress at a certain time
SME
Small and Medium sized Enterprises Local businesses  
SMS
Short Message Service
SSSI
Site of Special Scientific Interest Statutory Services - Those services whose responsibilities are laid down in law: for example, police, fire and ambulance services, HM Coastguard and local authorities
Strategic level (gold)
A strategic level of management establishes a policy and overall management framework within which tactical managers will work. It establishes strategic objectives and aims to ensure long-term resourcing/expertise
Survivor Reception Centre
Secure area to which uninjured survivors can be taken for shelter, first aid, interview and documentation
T
TA
Tactical level (silver)
A tactical level of management provides overall management of the response to an emergency. Tactical managers determine priorities in allocating resources, obtain further resources as required, and plan and co-ordinate when tasks will be undertaken
Temporary Mortuary
A site, which has been designated by the coroner as being the mortuary for a particular incident
Triage
Process of prioritising the evacuation of the injured by the medical or ambulance staff at the casualty receiving station
U
UK
United Kingdom
Website of the Civil Contingencies Secretariat in the Cabinet Office
V
W
WARP
Warning, Advice and Reporting Point
WG
Working Group
WRVS