Home Information for Residents Council Tax Council Tax rebate to help with increased home energy costs

Update on Energy Bill Rebate payments for Nottingham residents

Updated 30th June 2022

The £150 Energy Bill Rebate payment announced by the Government has now been processed by the council to nearly all eligible Nottingham Council Tax payers whose details have been successfully verified.

If you are a direct debit payer and have not received the payment, you will be contacted by letter with information on what to do next.

Letters have now started to go out by post to people who pay their Council Tax by another method where we don’t hold bank details, explaining how to claim the payment.

The letters include a unique one time only passcode and a web link to provide the details we require. This information will need be checked and verified to make sure we are able to make the payment. Please type the full web link included in the letter into the web address box to apply and only contact us if you have received a letter and are unsure how to claim.

Payments are likely to take up to 14 days. We will be in touch if we are unable to make the payment or if we require any further information following the checks.

Please only contact us if you have received a letter and are unsure how to claim.

Advice and support for anyone struggling financially is available from Citizens Advice and Money Saving Expert

 


Who will qualify?

Properties that are your main home and banded A-D or Band E with a disabled relief. Find out what band you are in. Second homes and unoccupied properties are excluded.

Properties that are exempt from Council Tax but will still qualify for the rebate include:

  • Students
  • Severely Mentally Impaired
  • Occupied Annexe
  • Occupied by persons under the age of 18

The dwelling you occupy has a council tax band on 1st April 2022. 

How will I receive the rebate?

For people who pay council tax by direct debit, in most cases, the rebate will go directly into bank accounts. Please do not contact us to chase payment, we will get it to you as soon as possible. 

If you do not pay by direct debit we will be writing to you soon with information about how to apply.  

Why isn’t the £150 rebate showing on my Council Tax bill?

The payment will be paid to directly into your bank account if you pay by Direct Debit and will not show on your bill as a reduction in the amount you pay. If you do not pay your council tax by Direct Debit, we will contact you to arrange payment. You must pay your Council Tax amount as stated on the bill. 

What if I am not eligible?

A fund has been provided to Councils to help lower income households who may not qualify for the Energy Bill Rebate. This will include households who are on lower incomes or in receipt of the Council Tax Reduction Scheme (CTRS) and who are in higher than band D property.

Further information on this discretionary fund will be available on this webpage in the coming weeks.

What other support is available for households with their energy bills?

Please visit Gov UK for the latest information on support being provided to help with the cost of living.