Trading Standards

Trading Standards works to protect the public from unfair and unsafe trading practices. We enforce a wide range of criminal laws which protect consumers and honest businesses, and we give advice to consumers who have problems with goods or services they have bought.
Have your say
As part of the way we set priorities, we are really keen to find out what kind of activity you would like us to concentrate on and the ways you would like Trading Standards to support you. Whether it's advice about a dodgy trader or information about your consumer rights, we want to know what's a priority for you.
Please take a couple of minutes to fill in our online survey and have your say!

Trading Standards can help your business comply with consumer protection laws. We help provide a level playing field for businesses.
Business Factsheets Scams and Cons - How to protect yourself
If you have a problem with goods or services you can get advice from Citizens Advice Consumer Service, working in partnership with Trading Standards.
Consumer Factsheets from Trading Standards Report a business Useful websites on consumer issues
How to find a business or trader that has been approved by Trading Standards and how to become an approved trader.
Find an approved trader Information for Buy With Confidence member businesses
Every year many people are conned into parting with their money by well-organised tricksters. Both consumers and businesses are targeted.
Doorstep crime Business scams The Buy With Confidence Scheme No Cold Calling Zones
Resources for teachers. Trading Standards can help your school or college develop a challenging and exciting programme.
Consumer education websites Underage Sales