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Visitor Access to the Museums and Galleries

There is so much to discover at Nottingham Museums and Galleries that we believe we can offer something for everyone. All our staff are happy to help and we look forward to seeing you. We also welcome your comments and suggestions as to how we can improve and widen our access and facilities to all people.

The Museum of Nottingham LifeAn image of Brewhouse Yard

General Site Information

Brewhouse Yard Museum is situated on a fairly level site 50 metres from the main entrance on Castle Boulevard and 25 metres from the gate by the Trip to Jerusalem pub on Castle Road.  

A car parking space is available for wheelchair users and visitors with mobility difficulties however please book in advance on (0115) 9153700.

Information for Visitors with Limited Mobility and Wheelchair Users

The main entrance to the museum is through the museum shop which is accessible to wheelchair users.  Five ground floor rooms and the caves at the back of the building are accessible to wheelchair users.

The displays are on three floor levels.  The first and second floors are regrettably not accessible for wheelchair users. However, the 'In search of Brewhouse Yard' Gallery on the ground floor includes a video of the gallery and room spaces on the upper floors, to enhance the enjoyment of the building and its collections for those who are less mobile.

There is a toilet accessible to wheelchair users in Brewhouse Yard grounds - the toilet is on the national Radar scheme, so visitors who already have a key can gain access directly, otherwise a key is available from the attendants.

There are seats throughout the building and all stairs have handrails.

Information for Visitors who are Deaf or Hard of Hearing

The nature of the displays is such that they are ideal for

visitors who are deaf or hard of hearing to enjoy.

Access Programmes

Access Programmes aim to encourage groups to use the museum as creatively as possible.  Sessions may include:-

  • An introduction to Brewhouse Yard Museum and disability access.
  • A range of one off "sessions" which provide an opportunity to work creatively with objects from the museum collections.  For details and information please contact Ann Inscker, Museum's Access Officer on (0115) 9153700
  • The formal education programme is well established, offering sessions from early years to further education.  Sessions can be adapted to meet the needs of users.

Prior booking is essential.  Please do provide information about individual and group needs in order to ensure all students can access sessions fully.  Details of programmes are available in the termly Education Newsletter, for copies and booking please call the Access Team on 0115 9153700.

Information for Visitors who are Visually Impaired

Guide dogs are welcome, and a waterbowl is available on request.  The displays are a mixture of items under glass, some items behind barriers and items to be handled.  If something can easily be touched - it is meant to be!

Study Collections

The stores are currently inaccessible to wheelchair users but a study point for individual scholars can be set up.  Please inform us in advance of your visit.

This information has been produced in conjunction with The Drawbridge Group.

Greens Mill Image of Greensmill

General Site Information

Green's Mill is situated on a hilltop 30 metres from the main car park off Windmill Lane.  There are several flights of steps between the car park and windmill.

However, car and minibus parking is available for wheelchair users and visitors with mobility difficulties within the millyard.  Vehicle access is via Belvoir Hill, off Sneinton Road.  Since places are limited, please telephone (0115) 915 6878.  

Information for Visitors with Limited Mobility and Wheelchair Users

Wheelchair users can gain access to all the exhibits and displays in the museum, which are on a single floor. There are three videos available in the audio -visual area which tell the story of George Green which explain how flour is made by following the process from farm to Green's Mill and how the mill works. Lectures and special events are held in the lower gallery which is accessible to wheelchair users by an entrance from the millyard.  The sloping cobbled millyard may cause difficulties for some unaccompanied visitors but museum staff are always on hand to help.

The inside of the windmill can be visited but there are steep steps to each of the upper floors.  We regret that the windmill is not accessible to wheelchair users.

Toilets accessible to wheelchair users are situated within the millyard.


There are seats throughout the museum and gardens.

Information for Visitors who are Deaf or Hard of Hearing

The nature of the exhibits is such that they are ideal for visitors who are deaf or hard of hearing to enjoy

Access Programmes

Access Programmes aim to encourage groups to use the museum as creatively as possible.  Sessions may include:-

  • An introduction to Green's Mill and disability access.
  • A range one off "sessions" which provide an opportunity to work creatively with objects from the museums collections.  For details and information please contact Ann Coyne, Museums Access Administrator on (0115) 915 3692.
  • The formal education programme is well established, offering sessions from early years to further education.  Sessions can be adapted to meet the needs of users.

Prior booking is essential.  Please do provide information about individual and group needs in order to ensure all students can access sessions fully.  Details of programmes are available in the termly Education Newsletter, for copies and booking please call the Access Team on 0115 9153692.

Information for Visitors who are Visually Impaired

The interactive exhibits in the museum rely largely on visual appreciation and are therefore unsuitable for many people with a visual impairment.  There are three videos available in the audio -visual area which tell the story of George Green which explain how flour is made by following the process from farm to Green's Mill and how the mill works. Written information on the life and work of George Green is presented in displays using large print.  Information sheets and booklets are also available in large print.

Guide dogs are welcome, and a water bowl is available on request.

Admission to Green's Mill is free.

Nottingham Castle Picture of Nottingham Castle

General Site Information

The Castle Museum is situated 200 metres up a steep hill from the main gatehouse entrance. Access for pedestrians is through the gatehouse archway which has some cobbles by the gate.  The hill is a difficult walk for people with mobility difficulties but a mobility car is available.  This is situated at the Gatehouse and is for use both to the Castle and down to Brewhouse Yard - please book if possible on 0115 9153700.

A manual wheelchair is also available for loan at the Museum free of charge.

Vehicle access is through the main gate.  Drivers should sound their horn at the Gatehouse to gain entry and may be required to sign a visitors register.

Car and minibus parking can be arranged for visitors who have mobility difficulties at the top of the hill, opposite the museum entrance, by prior arrangement.  Please telephone on 0115 9153700.

Information for Visitors with limited mobility and wheelchair users.

Wheelchair access to the building is via a ramp to the right of the main entrance, through self opening doors into the shop.

The displays are on five floor levels and approximately 99% of these are accessible to wheelchair users.  Regrettably, the Nemi Room is currently inaccessible.  A lift gives access to all floors with braille floor numbering and recorded message identification of each floor.

There are seats throughout the building, in most galleries and all stairs have handrails.  Toilets accessible to wheelchair users are available in the museum shop area.  The toilets in the museum have an alarm bell which will alert the attendants in the shop.  Baby changing facilities are available. The Castle Grounds also have toilets accessible to wheelchair users situated near the Castle Gatehouse In the Blind of Visualy impaired section I would sugest taking out the hand held audio units bit, as these havent worked in a while. The lighting levels need to be booked through the main office (53700) although Im not sure that we have ever had to do this or if indeed it is still possible.

The museum shop is situated on the ground floor and has a low level counter, with good access for wheelchair users.  Some items, such as jewellery, are kept in high cases but staff are happy to bring them down for closer inspection on request.  

The cafe is also on the ground floor and is fully accessible to wheelchair users, with plenty of space at the tables.  Groups are advised to book in advance by contacting the Cafe Manager on 0115 9153650.

In order to maximise enjoyment of your trip it is advisable for group visits to be carefully planned.  Please note that Fire Regulations require the museum to limit the number of wheelchair users on the top floor to two at any one time.

There are clearly marked Refuge Areas for wheelchair users on each floor - in the North Hall on the Ground Floor and at both ends of the Long Gallery on the First Floor.  Fire regulations prevent the use of the lift in the event of a fire but staff will assist wheelchair users to the refuge areas if required.

Information for visitors who are Deaf or Hard of Hearing Symbol

Induction Loops are installed in the Education Studio, Lecture Theatre and the galleries, as well as for audio visual presentations.  If you wish to make use of the induction loops for one of our public events, please telephone in advance to notify us on 0115 9153700.

There are button activated taped commentaries for some displays including The Story of Nottingham gallery and hand held audio units in Every Object Tells A Story.  These have induction loop facilities.

Many of the displays are accessible by descriptive labels and laminated information sheets and are ideal for visitors who are deaf or hard of hearing.

Information for visitors who are Blind or Visually Impaired.

Guide Dogs are welcome and a water bowl is available on request.

Most displays are currently under glass but there are some specially selected tactile exhibits including decorative arts objects.  We are happy to arrange sessions for groups using objects which can be handled and thermoform pictures, produced for the museum by the Living Paintings Trust.

Labels or laminated information about exhibits in large print have been prepared and there are some braille labels.  The Cafe has large print menus.

There are button activated taped commentaries in the Story of Nottingham gallery and hand held audio units for some exhibits including Every Object Tells A Story.

The floors in most rooms have been refurbished specifically to provide strong colour contrasts, with clear markings between carpet and wooden flooring and edge markers on the stairs.

The levels can be enhanced for short periods of time for visually impaired visitors.  Please telephone to arrange this on 0115 9153676

The lift has braille floor numbering and recorded message identification of each floor.

Access Programmes

Access Programmes aim to encourage groups to use the gallery as creatively as possible.  Sessions may include:-

  • An introduction to Nottingham Castle Museum & Art Gallery and disability access.
  • A range of one off "sessions" which provide an opportunity to work creatively with objects from the museum collections.  For details and information please contact the Museums Outreach Officer on 0115 9153692.
  • The formal education programme is well established, offering sessions from early years to further education.  Sessions can be adapted to meet the needs of users.

Prior booking is essential.  Please do provide information about individual and group needs in order to ensure all students can access sessions fully.  Details of programmes are available in the termly Education Newsletter.  For copies and bookings please contact the Access Team on 0115 9153692.

Study Collections.

It is possible to set up a Study Point for individual scholars who use wheelchairs.  To arrange a visit please telephone the Castle Museum on 0115 9153700.

Newstead Abbey An Image of Newstead Abbey and the Lake

General Site Information

Newstead Abbey is situated near Ravenshead, one mile from its main gate on the A60 Nottingham to Mansfield road.  The main car park is 200 metres from the house but blue badge parking is available directly outside the building for visitors who have mobility difficulties.

Information for Visitors with Limited Mobility and Wheelchair Users

The full tour of the house involves many stairs and although there are proposals to add handrails where possible, these are currently limited.  The historic nature of the building prevents major alterations and access for wheelchair users is therefore restricted to parts of the ground floor only.  

Entrance is via the South Entrance using ramps which enable access to the cloisters, Plantagenet Room and Becket Room.  Please use the door phone to gain assistance.

Please note that groups of three or more wheelchair users should book visits to the house in advance on (01623) 455900.

A wheel chair is available, please book in advance by phoning 01623 455900

Toilets accessible to wheelchair users are available in the grounds.

There are seats throughout the house and gardens.

Information for Visitors who are Deaf or Hard of Hearing

The nature of the displays is such that they are ideal for visitors who are deaf or hard of hearing to enjoy.

Access Programmes

Access Programmes aim to encourage groups to use the museum as creatively as possible.  Sessions may include:-

  • An introduction to Newstead Abbey and disability access.
  • A range of one off "sessions" which provide an opportunity to work creatively with objects from the museums collections.  For details and information please contact Ann Coyne, Museums Access Officer on (0115) 9153693.
  • The formal education programme is well established, offering sessions from early years to further education.  Sessions can be adapted to meet the needs of users.

Prior booking is essential.  Please do provide information about individual and group needs in order to ensure all students can access sessions fully.

Details of programmes are available in the termly Education Newsletter, for copies and booking please call the Access Team on 0115 9153692.

Information for Visitors who are Visually Impaired.

The audio tour has been specially adapted for visitors who are visually impaired.  Lighting levels are necessarily low because of the sensitive nature of many exhibits.  However, lighting levels can be enhanced for short periods of time for groups of visitors who are visually impaired.  Please telephone in advance to arrange this on (01623) 455900.

Guide dogs are welcome and water bowls are available on request.

Study Collections

The stores are currently inaccessible to wheelchair users but a study point for individual scholars can be set up.  Please inform us in advance of your visit by telephoning the Museum Office on (01623) 455903 or writing to the Curator, Newstead Abbey, Notts, NG15 8NA.

Wollaton Hall and Park Picture of the rear elevation of Wollaton Hall

General Site Information

Vehicle access to Wollaton Park is off Wollaton Road and there are two main car parks.  One is situated just through the entrance gates to the Park and the second halfway up the hill towards the Hall.  Wollaton Hall is situated up a steep hill, 100 metres from the second car park.

Car and minibus parking is available for visitors with mobility difficulties directly outside the Hall.  Since places are limited, please telephone, if possible, on (0115) 9153900.

Information for Visitors with Limited Mobility and Wheelchair Users

There are a number of steps up to the entrance to the Hall and museum.  The historic nature of the Hall has prevented major alterations to the fabric of the building but wheelchair users can gain access to the ground floor using the ramp at the back entrance to the hall.

Please see a staff member at the front entrance to access the back door. Once inside the building, there is a lift between the basement, ground floor and first floor.

Please note that fire regulations limit the maximum number of wheelchair users in the building to five at any one time.

Toilets accessible for wheelchair users are available both in the hall and in the nearby courtyard buildings in the grounds. A 'Changing Places' toilet and height adjustable changing bench is available. Users are requested to bring their own slings and register before use at the Industrial Museum reception.

There are seats throughout the building and all inside stairs have handrails.

The Industrial Museum, Cafe in the Courtyard, and Yard Gallery are all fully accessible  for wheelchair users.

Information for Visitors who are Deaf or Hard of Hearing

The nature of the displays is such that they are ideal for visitors who are deaf or hard of hearing to enjoy.

Access Programmes

Access Programmes aim to encourage groups to use the museum as creatively as possible.  Sessions may include:-

  • An introduction to Wollaton Hall and disability access.
  • A range of one off "sessions" which provide an opportunity to work creatively with objects from the museums collections.  For details and information please contact Ann Coyne, Museums Access Officer on (0115) 915 3692.
  • The formal education programme is well established, offering sessions from early years to further education.  Sessions can be adapted to meet the needs of users.

Prior booking is essential. Please do provide information about individual and group needs in order to ensure all students can access sessions fully.  Details of programmes are available in the termly Education Newsletter, for copies and bookings please call the Access Team on (0115) 9153692.

Information for Visitors who are Visually Impaired

A braille information sheet on the Hall is available to use during your visit. Please ask at the reception desk on arrival.

There is a tactile model of Wollaton Hall situated in the Great Hall. A tactile model  of the park is situated in the Yard Shop in the Courtyard buildings.

Handling sessions are available by arrangement.  Please telephone the Access Officer on (0115) 9153900.

Guide Dogs are welcome and a water bowl is available on request.

Alternative Languages

An information sheet detailing a brief history of Wollaton Hall is available to pick up from the reception desk. This is available in English, Urdu, Hindi, Punjabi, Arabic, Japanese, Cantonese, French, Polish, German, Spanish and Italian.

In the Park

Wollaton Park's Sensory Garden is the result of a partnership between Nottingham City Council and The Boots Company.  The garden uses a variety of techniques to stimulate the senses and increase awareness of the benefits  of gardening for people with sensory impairments.  

Upon entering the garden, a tapping rail and white stripe have been installed to allow people with visual impairments easier access to the garden.  A tactile map of the layout of the garden is also in place.

The plants within the garden have been specifically chose for their sensory qualities.  Raised beds and wide paths allow easy access for wheelchair users.

Please note that there is a Car Parking Charge at Wollaton Park.

Page last updated: 27 October 2011 11:55AM