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Challenge your parking Penalty.
Motorists have the opportunity to challenge a Penalty Charge Notice within 28 days from the date of service if they feel it has been done incorrectly. This page contains information about the challenge process along with the subsequent opportunities to make a formal representation or appeal to the independent adjudicator if they remain dissatisfied with our original decision.
- Informal Challenge
- Challenge Your Parking Penalty Charge Notice Online
- Formal Representation
- Appeal to The Traffic Penalty Tribunal
The motorist may write to the council or use the online form below if he/she considers that the Notice has been issued incorrectly. If the council decides to cancel the Penalty Charge, a written letter of confirmation will be issued. If the Penalty Charge is enforced, the reduced sum of either £25 or £35 will be accepted within 14 days of the reply, provided the original appeal was received within 14 days of the Penalty Charge Notice being issued. Otherwise the full charge of either £50 or £70 will be requested. The council will respond to only one letter of challenge and any further representation or appeal should be made as part of the following procedure.
If you wish to submit an online challenge against a Penalty Charge Notice, you can do so by clicking HERE. Please note a decision will not be given immediately and you will receive a full response in due course.
As long as this challenge is received within 14 days of the Penalty Charge being served the £25 or £35 charge will be held until the appeal is considered. If unsuccessful you will be given a further 14 days in which to pay the Penalty Charge at the reduced rate of £25 or £35.
If you prefer to make your challenge in writing or by email, please include the Penalty Charge Notice Serial No., your full name, address, vehicle registration and write or email to:
Processing & Enforcement Services
PO Box 10169
If payment is not received within 28 days (or within 14 days of the reply to an informal appeal) the Council will issue a Notice to Owner requesting payment of the full £50 or £70. The owner of the vehicle is responsible for payment of the charge, irrespective of who was driving the car at the time the Penalty Charge Notice was issued. The reverse of the Notice to Owner offers the opportunity to make a formal representation (within 28 days) on the following grounds:
- The contravention did not occur
- The penalty exceeded the relevant amount
- The Traffic Order was invalid
- I was not the owner/keeper of the vehicle at the time of the contravention
- The vehicle had been taken without my consent
- We are a hire firm and have supplied the name and address of the hirer
If the Council rejects a Formal Representation, a Notice of Rejection will be served requesting payment of the full £50 or £70.
The final opportunity to appeal is to the external and independent Traffic Penalty Tribunal. The required form will be included with the Council's Notice of Rejection of Representation. If the Traffic Penalty Tribunal allows the appeal, the Council will be instructed to cancel the Penalty Charge Notice. However, if the Traffic Penalty Tribunal rejects the appeal, the full charge of either £50 or £70 is payable.
For further information about the Traffic Penalty Tribunal, please click here to visit the Traffic Penalty Tribunal website.