At your bus stop

The diagram below shows a typical bus stop which is provided for you by Nottingham City Council.

    The bus shelter

• Raised kerb - The bus shelter is placed near the raised kerb, low floor buses are able to kneel, access the stop and provide easy access for all from the stop to the bus.
• The bus stop code and name is shown on the top edge of each side of the shelter, plus inside the frame attached to the back wall of each shelter
• A frequent routes map, area guide and a City Centre map is shown in each shelter within the frame on the back wall
• Seating is provided in each shelter
• Lighting is usually provided in each shelter
• CCTV cameras within some shelters
• Shelters are cleaned and maintained regularly, if you find a problem with your shelter please let us know, email public.transport@nottinghamcity.gov.uk and tell us the stop code if possible, what is wrong and where the shelter is.

The bus stop - owned and maintained by Nottingham City Council

• The bus stop pole has a large information plate at the top showing the bus services that use that stop, it also shows the stop code and stop name eg K2 - King Street, this means the stop is on King Street and it is the second stop of the group
• Real time - this is the electronic information just below the bus stop information plate, this shows the next departures of the buses from that stop. If the time shown is counting down as in 8mins, then 7mins etc this means the bus is on-route and will be at the stop in the time shown, it is being tracked by satellite technology. If the time shown is in 24 hour clock for eg 1612 this is a scheduled arrival time, this bus should arrive at the time shown but the bus is not being tracked
• Timetable cases - each bus stop shows the times of the buses in the timetable case, this information is provided by the bus operator and shows the next departures of services from that stop, plus contact details of the operator who runs those services
• Tactile buttons - in each City Centre stop and along the main routes from Nottingham a tactile button is provided in the bottom right of the timetable case, this helps those customers who are visually impaired to feel and confirm they are at the correct stop