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Telecare Case Studies

Telecare has helped to improve the lives of many citizens in Nottingham City, and it has also helped to put carer's and relative's minds at rest that their loved one is safe and independent. Read on below to find out about some examples where we have helped.

Mr and Mrs W

Mr and Mrs W are both over 75 and between them have many substantial conditions.

Mrs W has early stages of dementia, arthritis in her knee and shoulder, and angina. Mr W has arthritis, asthma, and tablet controlled diabetes. Mr W is also a bit unsteady when walking.

Communication: Both Mr and Mrs W are finding it difficult to use their telephone; this is due to Mr W's arthritis and Mrs W's dementia. Both feel that they need some way of contacting help if there was an emergency. Mr W is unable to use an ordinary mobile phone.

Mobility/Falls: Mrs W has previously fallen when getting up from her bed and chair. They share a bed downstairs. Mrs W would wake Mr W up if she was getting up. Mr W has a scooter and needs to get out to the shops and appointments, but is scared to leave Mrs W alone in case she falls.

Equipment: After an assessment from the Telecare Occupational Therapist, the following Telecare items were advised:

Doro phone (easy to use mobile phone) for Mr W
Care alarm with a Pendant for Mr W
Falls detector for Mrs W
Smoke detectors for each floor of the property
A Chair Occupancy Sensor (linked into the Care Alarm) was discussed for Mrs W but both preferred to try the Falls Detector first.

Outcome: The equipment has provided Mr and Mrs W with a life line so they know they can call for help in an emergency. Mr W is no longer afraid of leaving the house in case his wife falls, because if she does; the Falls Detector will alert and as well as calling the emergency services, the contact centre will also call Mr W on his new easy to use mobile phone.

Mr G

Mr G has dementia, he lives alone and has carers visiting four times per day, he often has a family member with him as well.

Falls/Leaving the property: A duty Social Worker visited to assess eligibility for a residential care placement as his family were concerned that he was leaving the house and that he may fall when at home alone. The Social Worker contacted Telecare for advice and completed a joint visit with the Telecare Occupational Therapist.

Equipment: A Property Exit Sensor (linked to a Care Alarm) was provided to be active at all times. Mr G's daughter agreed that she could respond to an alert of Mr G leaving the house. A Calendar Clock was also provided to help orientate Mr G to the day, date and time. Bed and Chair Occupancy Sensors were given to alert Mr G fell when he was alone during the night.

Outcome: The equipment provide to Mr G from Telecare has improved his situation so much that he is now staying at home and his family are now no longer looking at him going into residential care. He can now stay in his home where he feels safe and secure, and his family know that if he falls all leaves his house at night they will be contacted by the call centre.

Mr A

Mr A is a young person who has epilepsy. He lives alone and can independently manage his cooking, washing and personal care.

Epilepsy/Falls: Mr A's main problem is that he gets no warning about his epileptic seizures and can drop from a standing position. There is a risk of fire, should he have a seizure during cooking, and a risk of him hurting himself during a fall.

Equipment: After an assessment by a Telecare Occupational Therapist, it was agreed that Mr A would be provided with a Care Alarm, Smoke Detectors for each floor of the property, a Temperature Extreme to pick up high temperature and a Falls Detector.

Outcome: Mr A has now been given all the recommended equipment. Whilst Telecare cannot stop him from having his seizures, he feels a lot safer knowing that should he fall to the floor with a seizure that both himself and his home are protected by the Care Alarm and equipment which is linked to it.

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