The Oaks provides residential care for elderly, frail people and specialises in care for people with Dementia.
Located on Campbell Street in St Ann's, the fully accessible home is small, friendly and is an integral part of the community. It is close to local amenities such as shops, a market, library, a community centre, a Mosque and Churches, Stone Bridge City Farm, and local parks. It has excellent transport links to the city centre which is only one mile away. Residents are supported by staff to access the local amenities to encourage independence.
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All our carers are fully trained and provide our residents with 24-hour support. We are inspected by the Care Quality Commission (CQC) who are the independent regulator of all health and social care services in England. We are also audited by Nottingham City Council's Quality Monitoring Team and NHS Nottingham City Clinical Commissioning Group on the quality of our services.
We utilise the Telecare system which ensures our residents are safe and secure whilst maintaining their privacy and independence.
We work with a range of health professionals to offer the best care for our residents. We maintain close contacts with the Dementia Care Team, Outreach Team and Falls Prevention Team as well as Occupational Therapists, Physiotherapists, GPs and a range of other health professionals. We also have a bi-lingual co-worker.
Residents are assigned a key worker during their stay who will work closely with them to carry out an assessment of their needs. Our aim is to support our residents to work towards their goals and to help them maintain their independence.
We provide person centred support tailored to meet each residents individual needs. Having this at the heart of our residential home enables us to provide a diverse range of activities that cater to our residents varying and ever changing needs. The team are committed to finding new and exciting ways to enable residents to lead full and active lives whilst supporting them to retain their independence.
We also work closely with outside agencies such as Age UK for the benefit of our residents.
Our small and friendly residential care home offers all residents their own private single room with en suite washing facilities for comfort and convenience. We wish to make any residents stay as comfortable as possible so home comforts can be brought in so it is made their own. Pets can also be brought in by agreement of the management.
At the home there is a Grow and Eat Project which utilises the on site allotment and provides fresh produce to use in meals and snacks throughout the day. The menu is informed by residents who are given the opportunity to have their own input into what food is provided. Staff, present and past, at The Oaks have been finalists for awards which include the National Care Awards and Great British East Midlands Care Awards.
The fully accessible building allows for many quiet and personal areas as well as offering a chance to participate in more social activities in the games area. There is a large communal area for activities and also smaller lounges for quieter space. There is also a library and reminiscence area.
Family and friends are welcome at any time during the day and we can arrange private spaces for residents and their family.
We provide a timetable of activities which is informed by our residents in monthly meetings. This can include table top activities such as crafts and games, themed events, tea dances, bingo, movie nights and visits from local community groups.
We also provide visit to local amenities for shopping and pub lunches, opportunities to attend local church services and organise trips out to the cinema, theatre and sporting events. We also have a hairdresser and chiropodist that visit the site.
As our care is person centred we try to accommodate individual requests by residents and arrange the activity they would like to enjoy.
"It's the staff which makes the home so welcoming to visit here, the magnificent adaptations to the building are a bonus. Staff are more like family friends."
"The service provided for my mum is first class, as are all the staff."
"Just a short note to say a very big thank you for all your love, care and attention, and also friendship given to my mother over the last four years. I am sure that the years spent at the Oaks with you all have prolonged my mum's life and got her to ripe old age of 92. I am in no doubt that, you are all very special people."
How to Find Us
It is easily accessible by public transport. To access the home please catch Nottingham City Transport Number 39 (Outside Boots, Parliament Street, Nottingham City Centre)
For a friendly informal chat about our Residential Home, or to arrange a visit please call the duty manager on 0115 876 3222.
Alternatively you can use our online contact form.
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