Nottingham City Council Customer Charter

This consultation closed on 01 April 2016

Consultation Details

We asked you to tell us what you think of our Customer Charter.

Consultation Results and Findings

1197 responses were received for this consultation

Key Findings

The Customer Charter is relevant to all customers
Agree
91%
The Customer Charter is easy to understand
Agree
94%
The Customer Charter focuses on the right things to improve customer services
Agree
88%
The Customer Charter is reasonable in what we are asking customers
Agree
93%

Contact Details

Claire Brown Customer Services Manager 0115 8763207 Claire.Brown2@nottinghamcity.gov.uk