Information for Children, Young People and Families

These pages contain information that is useful for children, young people and families. It is important that all children feel safe, whether at home, at school or out and about in Nottingham.

If you don't see what you want let us know, and we will direct you to the information you need, or add the new information to these pages.  

If you've got a problem or are worried about someone you know, it can be hard to know what to do.

It can be hard to talk to adults, you may feel that:

  • You won't be listened to or taken seriously
  • Adults have let you down in the past
  • You will lose control of what is happening


If you are concerned for yourself or someone else, you may want to ring a helpline that is just for children and young people such as:

Child Line

Telephone: 0800 1111

NSPCC Help Line

Telephone: 0808 800 5000

How to Get Help

If you feel you need immediate help because someone is harming you, you can also ring the Police and Children's Services in Nottingham and tell them what you are worried about.

Nottinghamshire Police

Telephone 999 or 0300 300 9999

Children's Services

There are many services available to support children and families. Our new 'one stop shop' means you can access all of them using just one telephone number or email address.

A trained Service Advisor will answer your call, understand your enquiry and ensure you are connected directly to the service you need.

By making it simple to access our services Nottingham City Council can help provide the right support, at the right time, to meet the needs of Nottingham families.

Children and Families Direct will be operational Monday to Friday 8:30am to 5:00pm.

Outside of these hours the telephone number should be used for emergency safeguarding enquiries only.

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