Charter for the Bereaved

The Institute of Burial and Cremation Administration produced this Charter in 1996 and in April 2003 Nottingham City Council Cemeteries and Crematorium were granted Charter Status after satisfying the I.B.C.A that it fully met all the criteria expected.

The Charter

  • Is a commitment to improving the service by confronting rather than disguising the death experience, and by reducing ignorance
  • Is intended to define the rights of every individual who experiences bereavement
  • Will set standards of the service related to burial, cremation and funerals generally. It is a written statement of what can be expected and this can be measured for judging the service received
  • Recognises that bereavement services are critical to the health of the nation. That the benefits of a meaningful funeral are immeasurable, influencing both the physical and mental wellbeing of us all
  • Will give the bereaved greater influence over the arrangement of funerals, thereby controlling costs and offering more satisfaction

Further informationĀ on the Charter can be found on the ICCM website

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