Robin Hood Energy

Welfare Rights Service

Advice about debt, benefits, housing, employment and more.

Nottingham City Council funds and directly delivers welfare rights advice across the city with the aim of improving the income and living standards of Nottingham people.

Our Welfare Rights Service offers free, confidential and impartial advice and advocacy on the following matters:

Benefits and Tax Credits

  • Benefit checks to make sure you're claiming all you're entitled to
  • Help with benefit claim forms
  • Supporting you to challenge decisions
  • Representing you at benefit appeal tribunals


  • Preparing financial statements and offering budgeting advice
  • Negotiating repayment arrangements with creditors
  • Supporting tenants and home owners with arrears and possession proceedings
  • Helping you with court forms
  • Advice and help with insolvency options such as bankruptcy or Debt Relief Orders

Access the Service

Telephone: 0115 915 1355
Lines open: Monday to Friday 8:30am to 4:50pm


We also run advice sessions at convenient locations across the city.

Home visits can also be arranged if you are unable to attend an appointment because of mobility problems

Other Organisations That Offer Help and Advice

ACAS (Advisory, Conciliation and Arbitration Service East Midlands)Meadows Advice Group
AdviceguideNational Debtline
Age UK Nottingham and NottinghamshireNottingham and Nottinghamshire Refugee Forum (NNRF)
Age UK - staying put projectNottingham Law Centre
Bestwood Advice CentreNottinghamshire Deaf Society
Citizens Advice Bureau (Nottingham and District)Notts Housing Advice
Clifton Advice CentreShelter
Community Legal Advice HelplineSt. Anns Advice Centre
Housing AidTaxAid

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